What are the responsibilities and job description for the BDC Representative position at Luther Family Ford?
BDC Representative
For over 70 years, we've built something special - rooted in family values, teamwork, and taking care of our guests like they're apart of the family. Around here, every team member matters (seriously, we mean it), and we believe work should be rewarding and enjoyable.
If you're someone who loves talking to people, staying organized, and being part of a fast-paced, positive environment... you might just fit right in.
What We Offer
- Medical, Dental & Vision Coverage
- Short Term & Long Term Disability
- HSA/Flexible Spending Accounts
- 401(k) with Match
- Paid Vacation (because life isn't just work)
- Growth Opportunities - we love promoting from within
- Paid Training to set you up for success
Responsibilities
- Be the friendly first voice our customers hear--answering calls and helping them get scheduled
- Build real relationships with customers (not just one-and-done conversations)
- Match customers with the right vehicles, services, and next steps
- Keep things organized by documenting customer info in our CRM
- Follow up and stay connected--because great service doesn't stop after one call
Qualifications
- You're a people person with strong communication skills (phone written)
- Comfortable with computers, data entry, and Microsoft Office
- You can juggle tasks, stay organized, and keep cool under pressure
- Self-motivated but also a team player who takes direction well
- Professional, reliable, and ready to bring a positive attitude every day
- Open to a flexible schedule, including evenings and available to work every other weekend
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Ready to join a team that works hard, has fun, and supports each other? Apply today!