Senior Account Manager

Senior Account Manager – Omaha, NE

We’re partnering with an established service organization to hire a Senior Account Manager for its Omaha market. This is a relationship-driven sales role focused on growing service and repair revenue, strengthening existing customer partnerships, and identifying new opportunities within an established territory.

We’re looking for someone who understands how to sell in a service-based, technical, or mechanical environment. Direct elevator industry experience is welcome, but it is not required. Experience in equipment rental, HVAC, mechanical services, building services, industrial services, fire protection, facilities services, construction-related services, or a similar industry could translate well.

This is a great opportunity for an experienced salesperson who enjoys being in front of customers, understands how to uncover needs beyond the initial ask, and can work closely with operations to deliver on what they sell.

What You’ll Do

• Manage and grow a portfolio of service accounts throughout the Omaha market.
• Build strong relationships with existing customers through regular communication, site visits, and proactive account management.
• Identify opportunities for additional service, repair, upgrades, and capital projects within existing accounts.
• Develop new business opportunities and expand the customer base within the territory.
• Prepare and present service agreements, repair proposals, renewals, and other solutions based on customer needs.
• Conduct site visits to better understand equipment, project scope, and customer requirements.
• Partner closely with operations and technical teams to develop accurate scopes of work, pricing, and solutions.
• Follow up on proposals, negotiate agreements, and move opportunities through the sales process.
• Help customers plan for both immediate repair needs and longer-term capital investments.
• Monitor existing contracts, address customer concerns, and support retention and renewal efforts.
• Maintain an active sales pipeline and account activity within the CRM.
• Develop a strong understanding of the company’s services, equipment, and technical capabilities.
• Stay connected to the local market through customer relationships, networking, and relevant industry organizations.

What We’re Looking For

• 5 years of B2B sales or account management experience, ideally within a service-driven or technical industry.
• Experience in equipment rental, mechanical services, HVAC, building services, industrial services, facilities services, fire protection, construction services, elevators, or a related field is strongly preferred.
• Proven ability to grow existing accounts while also identifying and closing new opportunities.
• Experience selling service agreements, repairs, projects, equipment, or other technical solutions is a plus.
• Strong relationship-building skills with the ability to work with customers at multiple levels.
• Comfortable visiting customer and project sites and working alongside operations or technical teams.
• Ability to understand customer needs, develop solutions, prepare proposals, and negotiate agreements.
• Strong follow-up, organization, and pipeline management skills.
• Self-motivated and comfortable managing an assigned territory with a high degree of ownership.

Why Join the Team?

This role offers the chance to take ownership of an established Omaha territory while continuing to grow it. You’ll have the backing of experienced operations and technical teams, a broad portfolio of service and repair solutions, and the opportunity to build long-term relationships rather than focus solely on transactional sales. For someone coming from a technical or service-based sales environment, it’s an opportunity to bring your existing relationship and business-development skills into a stable industry with recurring customer needs and plenty of room to grow.

Compensation

• Base salary: $65,000–$80,000, depending on experience
• Commission opportunity in addition to base salary
• Full benefits package

Interested in learning more? Apply today for a confidential conversation about the opportunity.