What are the responsibilities and job description for the Automotive BDC Service Representative position at Lunde Auto Center?
Job Summary
As a Service BDC Representative you are responsible for making service appointments for customers and is the frontline of communication in a customer’s service experience. A successful candidates will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply
Benefits
As a Service BDC Representative you are responsible for making service appointments for customers and is the frontline of communication in a customer’s service experience. A successful candidates will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply
Benefits
- 401K Plan
- Medical and Dental
- PTO
- Flexible work schedule
- Oversee incoming leads for service department
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Maintain high scores for the manufacturer’s customer satisfaction index (CSI)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Salary : $2,500 - $3,500