Business Development Specialist

Business Development Specialist

Lunada Bay Tile | Torrance, CA (Hybrid)

Department: Sales

Reports to: VP of Sales

Location: Torrance, CA (headquarters) — hybrid with partial remote flexibility

Employment type: Full-time or part-time

Compensation: $60,000–$90,000 annually (full-time equivalent); hourly rate available for part-time. Benefits per company policy. Several performance bonuses are part of the compensation package.

About Lunada Bay Tile

Lunada Bay Tile is a premium artisan tile manufacturer and distributor with over 25 years of design innovation and craftsmanship excellence. Our collections span handcrafted ceramic, glass, and stone tile for luxury residential and commercial applications. We are growing our market development capabilities and are looking for a driven, resourceful specialist to help build our pipeline, strengthen trade relationships, and expand our market presence.

Role Summary

This is a top-of-funnel role focused on market development, pipeline building, and installer ecosystem growth. Working from our headquarters near Torrance with partial remote flexibility, you will research active construction projects, identify decision-makers, run outbound outreach, qualify leads, and book appointments for the sales team. You will also help build and maintain a network of factory-trained tile installers and coordinate training activities. This role is ideal for someone who thrives on prospecting, research, and relationship-building.

Key Responsibilities

Pipeline Development

• Research active construction projects, permit filings, and development activity in target markets
• Identify and qualify key decision-makers: developers, builders, contractors, pool designers, architects, and design professionals
• Run high-volume outbound outreach via phone, email, and LinkedIn to generate interest and set appointments
• Build and maintain a CRM pipeline of qualified opportunities for the sales team
• Track industry events, trade shows, and community meetings; coordinate attendance and follow-up with the sales team

Installer Network Development

• Recruit qualified tile installers into the company's factory-trained installer program
• Coordinate with the Director of Technical Services on training content creation and delivery
• Schedule and support hands-on training workshops, certification sessions, and continuing education
• Maintain the certified installer roster and track performance and availability

Sales Support and Materials

• Collaborate with Marketing to create tailored outreach materials, project-specific spec sheets, and presentation decks for the sales team
• Compile market intelligence: competitive activity, pricing benchmarks, project timelines, and customer pain points
• Manage a high volume of contacts, follow-ups, and project tracking without dropping threads
• Provide general sales support and assist with additional territory coverage as capacity allows

Qualifications

Required

• 2 years in business development, sales support, market research, or a similar prospecting-oriented role
• Strong research skills: ability to find and organize project data, contact information, and market intelligence from multiple sources (permit databases, LinkedIn, trade associations, community forums). Proficiency with AI research tools (e.g., agentic AI assistants, AI-powered research) to accelerate prospecting and market analysis is expected
• Comfortable with high-volume outbound outreach (phone, email, LinkedIn) and not afraid of cold contact
• Organized and detail-oriented; able to manage a large volume of contacts, projects, and follow-ups
• CRM proficiency; experience with Odoo preferred (Salesforce, HubSpot, or similar also accepted)
• Strong written and verbal communication skills
• Comfortable working in a hybrid office/remote environment with occasional travel for meetings or events as needed

Preferred

• Experience in building materials, construction, tile, or a related industry
• Familiarity with residential construction and design communities
• Experience coordinating with contractors, installers, or trades
• Comfort working with permit data and public project databases
• Bilingual English/Spanish is a plus

What Success Looks Like

• A steadily growing pipeline of qualified project opportunities delivered to the sales team
• A roster of trained, certified installers actively recommending and installing our products
• Strong relationships across the construction, design, and building community in target markets
• Measurable contribution to territory revenue growth

Why Lunada Bay Tile

• Join a respected, design-forward brand with a 25 year legacy in premium artisan tile
• Be part of a focused growth initiative with direct executive visibility
• Hybrid work environment — headquarters collaboration with remote flexibility
• Competitive compensation with room to grow into a senior sales role

Lunada Bay Tile is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.