SENIOR MANAGER, MARKET DEVELOPMENT

Company Overview We’re Lumos, a provider of 100% Fiber Optic Internet, Total-Home Wi-Fi, voice and streaming services across North Carolina, South Carolina and Virginia. We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, small businesses and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, we make it faster. Learn more at Lumos | High-Speed Fiber Internet Provider in NC, VA and SC (lumosfiber.com). The Position                                                                                                                          Lumos is seeking a Sr. Manager, Market Development to join a growing team of employees to accommodate robust market growth opportunities for accelerating fiber broadband expansion across the region. The selected candidate will take the lead in expanding the physical presence of our strong market brand, working with local contacts to engage developers and builders across a broad region.  The role will directly engage external partners in local governments, form strategic alliances within industry groups, including Chambers of Commerce and homeowner/homebuilder associations, actively seeking to expand our exposure in targeted markets.  Specifically, this would include the following: Collaboratively developing and executing our expansion strategy leading to FTTP footprint growth Initiating, expanding and sharing external relationships Coordinating outreach with marketing, brand, public relations, and digital and social media Providing a feedback loop to continually adjust the Lumos Market Expansion Strategy Identifying, Creating, Coordinating and Attending local and regional meetings with government officials and public bodies to evangelize, explain and differentiate the Lumos symmetrical fiber story. Internally communicating company-wide to reinforce the expansion strategy. Travelling extensively across the area to build in-person relationships and attend public meetings. Developing and using geography-focused contact relationship tools Using new franchises, and new public partnerships and media exposure as our leverage for driving network expansion, business development and market penetration This role will lead in the development of an extensive network of new and existing external company relationships.  The Sr. Manager, Market Development will identify and engage relevant contacts in each target geography and will stay engaged with key contacts while working to convert those relationships into new relationships between local partners and our executive team, the engineering and construction teams and the sales and marketing teams.  The Person We are searching for a charismatic communicator with proven high performance serving in externally facing roles who possesses experience engaging and creating new personal and corporate relationships leading to increased market presence. They will be a champion willing to personally represent our company’s brand. They will be able to articulate the depth of our internal team’s commitment to serving our communities’ broadband needs. The person will visibly demonstrate commitment to delivering our promises both externally and internally. The successful candidate will be highly collaborative with an unselfish commitment to converting their newly built relationships into working relationships across all company functions and the appropriate contacts in the new communities we will serve. This leadership personality will be highly visible (internal and external) requiring close engagement with community leaders, partners and internal leadership, guiding and reinforcing market expansion opportunities.  The successful candidate will have strong business acumen with demonstrated ability to work collaboratively across Marketing, Sales, Finance, Product, Engineering, and Operations as well as other key stakeholders to effectively deliver on FTTP growth business imperatives.  Requirements 5 years of progressive experience in Market Management, Marketing, Government Relations, Business Development, Sales and/or other market growth environments is required.   Extensive experience actively participating in various levels of public and governmental meetings is required. Sales management background including aligning revenue growth strategies with market placement is preferred. Previous experience in government and public relations, brand evangelism is highly desired. Expertise using software tools to share relationships across multiple teams. The successful candidate will have a demonstrated career progression beyond account ownership and will have experience coordinating and driving multi-faceted relationship-building, enveloping new contacts with purposeful engagement across multiple departments. Successful management, entrepreneurial start-up or new-market expansion experience, preferably in a fiber, cable, and/or broadband related utility and service industries. Strong presentation, communications, and interpersonal skills interacting at all levels internal and external to company, including social and mental agility, willingness to respond to questions without extensive preparation. Willingness to act independently and to create and develop action plans. Comfortable with public speaking and exposure and ability to respond mindfully in challenging situations.   Education Bachelor’s degree in business, Marketing, Communications or a related field preferred. High School Diploma is required.  Employee Benefits: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.  We have:  Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off and 12 Paid Holidays / Personal Days. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges.  401K plan w/ up to 5% employer contribution and a self-directed brokerage option.  Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas.