What are the responsibilities and job description for the Fine Jewelry Sales Associate position at Lumos Jewelers?
Fine Jewelry Sales Associate
Lumos Jewelers – Ellicott City, MD
Lumos Jewelers is seeking a driven, polished, and customer-focused Fine Jewelry Sales Associate to join our Ellicott City retail team.
This is an excellent opportunity for a jewelry sales professional—or a motivated retail professional interested in fine jewelry—to build a rewarding career in a refined, relationship-driven environment. The ideal candidate is personable, dependable, detail-oriented, and committed to providing an exceptional customer experience.
Key Responsibilities
- Deliver exceptional customer service before, during, and after each sale
- Build lasting relationships with clients and provide a personalized shopping experience
- Assist customers in selecting fine jewelry that meets their needs, preferences, and budget
- Educate customers on jewelry quality, materials, craftsmanship, care, and value
- Accurately process sales transactions using Point of Sale (POS) systems
- Handle cash and other forms of payment in accordance with company procedures
- Maintain clean, organized, secure, and visually appealing jewelry displays
- Stock and replenish merchandise and assist with inventory management
- Proactively recommend complementary and additional jewelry items
- Meet and work toward established individual and store sales goals
- Remain informed of store objectives and actively contribute to overall business performance
- Apply company sales strategies and best practices to help drive growth
- Stay current on jewelry trends, industry developments, product knowledge, and competitor offerings
- Collaborate with team members to strengthen product knowledge and sales expertise
- Assist with general store operations as needed
Qualifications & Experience
- Previous retail sales experience preferred; fine jewelry, luxury goods, or high-end retail experience is a plus
- Strong customer service, communication, and relationship-building skills
- Professional, polished, and trustworthy demeanor
- Ability to confidently engage customers and identify sales opportunities
- Ability to work in a fast-paced retail environment while maintaining attention to detail
- Basic math proficiency for transactions, discounts, and promotions
- Familiarity with retail pricing and promotional concepts
- Willingness to learn about fine jewelry, gemstones, precious metals, and current industry trends
- Dependable, organized, and able to work effectively as part of a team
- Ability to maintain discretion and properly handle high-value merchandise
Compensation & Performance Reviews
- Competitive hourly wage
- Quarterly and annual performance reviews
- Opportunities for pay increases based on performance and eligibility
- Opportunities for professional development and long-term growth within Lumos Jewelers
Why Join Lumos Jewelers?
At Lumos Jewelers, fine jewelry sales are about more than completing a transaction. We focus on building trust, understanding our clients, and helping customers select pieces that commemorate important moments in their lives.
We are looking for someone who takes pride in excellent service, enjoys building client relationships, and wants to grow their knowledge and career in the fine jewelry industry.
Location: Ellicott City, Maryland
Job Type: Retail / Fine Jewelry Sales
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $21