Executive Housekeeper

The Hampton Inn in Stow, Ohio is seeking an experienced, dependable, and motivated Executive Housekeeper to lead our housekeeping department. If you have a passion for hospitality, take pride in maintaining exceptional cleanliness standards, and enjoy leading a team, we'd love to meet you.

As the Executive Housekeeper, you will oversee the daily operations of the housekeeping department, ensuring our guest rooms and public areas consistently exceed Hampton Inn brand standards while creating a welcoming environment for every guest.

• Supervise, train, schedule, and motivate housekeeping staff.
• Inspect guest rooms and public areas to ensure quality and cleanliness standards are met.
• Maintain Hampton Inn and brand cleanliness standards.
• Manage housekeeping inventory, linens, laundry, and cleaning supplies.
• Coordinate room status updates with the Front Desk and Maintenance departments.
• Recruit, onboard, and coach housekeeping team members.
• Ensure compliance with safety, sanitation, and OSHA guidelines.
• Monitor labor costs while maintaining service excellence.
• Respond promptly and professionally to guest requests and concerns.
• Assist with cleaning and inspections as needed during busy periods.

• Previous Executive Housekeeper, Housekeeping Manager, or hotel housekeeping supervisory experience required.
• Experience in a branded hotel preferred (Hilton experience is a plus).
• Strong leadership and team-building skills.
• Excellent organizational and time management abilities.
• High attention to detail and commitment to quality.
• Ability to multitask in a fast-paced hospitality environment.
• Strong communication and customer service skills.
• Must be able to stand, walk, bend, lift up to 30 pounds, and work weekends and holidays as needed.

• Competitive pay based on experience
• Paid time off
• Hotel travel discounts
• Supportive team environment
• Opportunities for advancement
• Ongoing training and professional development

• Full-time
• Weekends and holidays required
• Flexible schedule based on hotel occupancy

At Hampton Inn, we believe clean, comfortable accommodations are the foundation of an outstanding guest experience. Our team members take pride in delivering exceptional hospitality while working in a positive, respectful, and team-oriented environment.

If you're a hands-on leader who enjoys developing teams and delivering exceptional guest experiences, apply today and become part of our Hampton Inn family!

Job Type: Full-time

Experience:

• Hotel housekeeping leadership: 2 years (Preferred)
• Executive Housekeeper or Housekeeping Manager: 1 year (Required)

Work Location: Hampton Inn – Stow, OH

Luminous Hotel Management (LHM) is a full-service hotel management company centered around the belief that teamwork drives success. Our objective is simple; we want you to succeed. By selecting expert team members in their area, LHM has crafted a hotel management team that is uniquely qualified to guide you on your ownership journey. The LHM team draws on its 70 collective years of experience in the hospitality industry; this equips us with the tools, knowledge, and strategy to design and implement effective asset management strategies for the properties in our portfolio. In addition, we are experts in revenue strategy, operations, sales and marketing, finance, tax planning, and more.