What are the responsibilities and job description for the Intake Coordinator - Full Time position at Luminos Hospice?
About Us:
At Luminos Hospice, our mission is to facilitate the best end-of-life experience through the happiest employees. As a locally owned and operated, employee-driven, and innovative company, we reflect a genuine commitment to our community. We live here, work here, and love here.
Culture:
Our Core Culture at Luminos Hospice prioritizes supporting, nurturing, and committing to our employees' welfare. We cultivate an environment that mirrors our steadfast dedication to providing exceptional end-of-life care, resonating through our team's growth and support.
Our EPIC Values:
- Empowerment: We celebrate autonomy and trust in your expertise.
- Positivity: Have an attitude of gratitude.
- Integrity: Always do the right thing.
- Community: We live here, we work here and we love here.
Job Title: Intake Coordinator
Job Type: Full-Time
Benefits:
- Medical, Dental, Vision, Accident, Critical Illness, Pet plans available
- Disability plans available
- Employer paid Life Insurance
- HSA and FSA plans
- Mileage reimbursement
- 160 hours of PTO annually plus 9 paid Holidays
Job Summary:
The primary function of the hospice intake coordinator is to facilitate the referral intake process, coordinate care with the interdisciplinary team, the patient, their family, and the referral source.
Responsibilities:
- Receives and appropriately documents new referrals in a timely manner.
- Participates in coordinating care with Nursing Supervisors, patients, and the Interdisciplinary Group/ Team.
- Provides effective communication to patients, staff members, other health care professionals, and referral sources.
- Responds to the Hospice’s and patient needs in a professional and creative manner.
- Demonstrates commitment, professional growth, and competency.
- Participates in the Hospice’s sponsored in-service trainings.
- Participates in the Hospice’s QAPI program.
- Promotes the Hospice’s philosophy and administrative policies to ensure quality of care.
Experience:
Hospice/Home Health experience preferred.
High school diploma or equivalent.
Skills:
Excellent organizational and time-management skills.
Strong communication and interpersonal skills.
Proficiency in scheduling software and electronic health records (EHR) systems.
Ability to work independently and as part of a team.
Compassionate and empathetic demeanor towards patients and families.
Transportation:
Reliable transportation and valid auto liability insurance.