Sr. Manager, Wharehouse Operations

• Lead and mentor logistics and warehouse teams, fostering a high-performance culture focused on accuracy, accountability, and continuous improvement across inbound, outbound, and inventory operations.
• Oversee end-to-end logistics workflows, including receiving, staging, shipping, damage claims, customs clearance, and documentation, ensuring compliance with regulatory and contractual standards.
• Design and implement scalable logistics strategies that optimize freight spend, streamline warehouse throughput, and reduce operational bottlenecks across domestic and international supply chains.
• Negotiate and manage contracts with freight forwarders and 3PLs, including rate structures, insurance coverage, and service-level agreements, ensuring cost-effectiveness and service reliability.
• Evaluate 3PL and freight forwarder performance through scorecards, KPIs, and SLA audits, driving accountability and corrective actions for underperformance or service disruptions.
• Own inventory control processes, including cycle counts, reconciliation, ASN tracking, and backorder resolution, maintaining real-time accuracy across ERP and WMS platforms.
• Serve as the escalation point for logistics and inventory discrepancies, coordinating with internal stakeholders and external partners to resolve issues and prevent recurrence.
• Drive process standardization and SOP refinement, leveraging data insights to identify inefficiencies and implement automation or procedural enhancements.
• Coordinate cross-functional planning for new product launches, ensuring logistics readiness, inventory availability, and seamless distribution execution.
• Collaborate with Finance on A/P and A/R reconciliation, duties and tax validation, and freight cost allocations, ensuring transparency and audit readiness.
• Monitor and report on logistics KPIs, including on-time delivery, inventory accuracy, freight cost per unit, and damage rates, presenting actionable insights to leadership.
• Champion continuous improvement initiatives, using Lean principles and root cause analysis to reduce waste, improve service levels, and enhance team productivity.
• Maintain strong vendor relationships, acting as the primary liaison for performance reviews, escalations, and strategic alignment with logistics partners.
• Support digital transformation efforts, including system integrations, ASN automation, and dashboard development to improve visibility and decision-making.

• Education:  Bachelor’s degree in business administration, supply chain management, or engineering required. MBA or advanced degree strongly preferred.
• Experience:  Minimum 7 years of management experience in distribution, logistics, supply chain management, or related field.
• Computer Skills:  Technical and business knowledge to include financial modeling and analysis using Microsoft Excel; proficiency with other Microsoft Office applications is also required, including but not limited to Word and PowerPoint. Prior experience with ERP environments and planning in database tools required.
• Certificates & Licenses: APICS, CSCP, or CLTD highly preferred

• Goal-oriented and possesses the ability to prioritize on a consistent basis in an ever-changing environment.
• Excellent analytical, negotiation, organization and presentation skills.
• Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, Board members, Committee members or other outside partners.

• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job
• Compliance with company attendance standards
• The noise level in the work environment is usually quiet in office settings and moderate in other situations.

• Competitive compensation with career growth potential.
• Generous time off: Vacation and sick time, 10 company holidays, and 2 floating holidays.
• Educational Assistance Program: Robust reimbursement program for professional growth.
• Health and wellness: Medical, dental, and vision coverage plus 401k matching.
• Find out more about us by visiting our  Life@Luminator page!

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.

Luminator Technology Group does not accept staffing agency candidates for our postings.

All positions posted are required to be in office unless otherwise posted.