What are the responsibilities and job description for the Entry Level Customer Service Representative position at Lumina Studio?
About LMN Studio
LMN Studio is a dynamic marketing agency that fuses creativity with strategic insight to elevate local brands. Founded in 2025, the studio specializes in crafting bold and localized campaigns—Content marketing deeply rooted in a vibrant culture. With a team-driven approach grounded in curiosity and innovation, LMN builds long-term partnerships that transform brands into lasting, unforgettable experiences.
Position Overview
We are seeking a friendly, reliable, and customer-focused Entry Level Customer Service Representative to support daily customer interactions and ensure a positive experience. This role is ideal for individuals beginning their career who enjoy helping others and working in a fast-paced environment.
Key Responsibilities
- Assist customers with inquiries, product information, orders, and issue resolution.
- Maintain a professional and positive attitude when handling customer concerns.
- Process customer accounts, update records, and ensure accurate documentation.
- Communicate effectively with internal teams such as sales, marketing, and operations.
- Help identify customer needs and recommend appropriate products or services.
- Follow company guidelines, procedures, and service standards.
- Support administrative tasks as needed.
Qualifications
- High school diploma or equivalent.
- Strong communication and interpersonal skills.
- Ability to remain patient and professional under pressure.
- No prior experience required—training is provided.
- Positive attitude and eagerness to learn.
Skills
- Customer communication
- Problem-solving
- Adaptability
- Attention to detail
- Team collaboration
Job Type: Full-time
Pay: $3,619.54 - $4,359.01 per month
Application Question(s):
- Please can you provide the best contact number and email address to reach you on?
Work Location: In person
Salary : $3,620 - $4,359