What are the responsibilities and job description for the DENTAL* Treatment Coordinator for Modern Dental Office in FiDi/Manhattan position at Lumia Dental, PLLC?
Job Type: Full-time
Experience: Dental Treatment Coordinator: 2 years (Required)
About Us:
At Lumia Dental, we pride ourselves on being a high-tech, modern, and bustling dental office located in the heart of the Financial District. With a team comprising multiple General Practitioners and specialists, we've garnered 5-star reviews across all platforms. As one of the most successful dental startups in the nation, we're poised to elevate our established business to greater heights. Join us in this exciting journey as we expand and set new benchmarks in dental care.
Why Join Us:
If you're seeking a rewarding position where you'll be valued daily and surrounded by a supportive team of hardworking individuals, look no further! At Lumia Dental, you'll find an environment that fosters growth, collaboration, and innovation. As we gear up for the next phase of our growth, we're in search of talented individuals like you to help us realize our vision.
Job Description:
As a Treatment Coordinator at Lumia Dental, you'll play a pivotal role in ensuring the seamless operation of our practice. Your responsibilities will include:
- Expertly presenting comprehensive treatment plans with accuracy and clarity, ensuring patient understanding and buy-in.
- Efficiently filling provider schedules by leveraging patient lists and optimizing appointment bookings.
- Proficiently handling insurance verification and claims processing, ensuring smooth and timely reimbursement processes.
- Overseeing the financial aspects of the office, including accounts receivable/collections tracking and improvement, as well as the management of insurance claims and patient accounts.
- Demonstrating initiative and proactivity in explaining dental terminology and conveying the importance of oral hygiene and treatment to patients.
- Reading insurance policies and determining estimated total coverage for patients.
- Following up on treatment plans and assisting the receptionist in filling the hygienist schedule.
- Building relationships with patients by displaying empathy and earning their trust.
- Personalized patient follow-up and selling cases.
- Assisting receptionist with phone calls, email messages, and text messages.
- Multitasking effectively and handling upset patients with professionalism.
- Collecting any past due balances and managing financial transactions with accuracy and discretion.
Requirements:
- Prior experience in a similar role within the dental industry is required.
- Comprehensive understanding of dental terminology and the ability to effectively convey the importance of oral hygiene and treatment to patients.
- Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
- Ability to write and speak with clarity, correct grammar/spelling, and professionalism.
- Proficiency in dental software and familiarity with insurance billing procedures. (Denticon is a plus!)
- Detail-oriented approach with a focus on accuracy and efficiency.
- Ability to prioritize tasks effectively and meet deadlines, ensuring efficient workflow and timely completion of responsibilities.
- How to Apply:
- If you're ready to take your career to the next level and be part of our exciting journey, we'd love to hear from you! Please submit your resume and a cover letter outlining why you'd be the perfect fit for the Treatment Coordinator position at Lumia Dental.
Apply Now!
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Experience:
- Dental Treatment Coordinator: 2 years (Required)
Language:
- English fluently with correct grammar and spelling (Required)
Work Location: In person
Salary : $26 - $32