What are the responsibilities and job description for the Patient Service Representative position at Lumexa Imaging?
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Full-time Patient Service Representative
Schedule: Monday - Friday 8am - 5pm
We are currently hiring a full-time Patient Service Representative to work Monday-Friday from 8am to 5pm in two of our locations, some days scheduled in our newest outpatient imaging facility in Myrtle Beach, and others in our existing Murrells Inlet center. The brand-new center is scheduled to open on November 2nd.
We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!
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New AHI Myrtle Beach: 1103 48th Ave North Myrtle Beach, SC 29577
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AHI Murrells Inlet 4410 US-17 N Bus, Murrells Inlet, SC 29576
Duties & Responsibilities:
- Schedule Patients for Diagnostic Exams and Procedures
- Assist with Authorization and Verifications
- Checking Patients In / Out
- Answering Multiple Phone Lines
- Provide Accurate and Complete Information to Billing Office
- Insurance Verification
- Ensure Accuracy of Patient Data Entered Into System
- Process Requests and Filing of Patient Records
Requirements:
- 1-4 Years Experience in Medical Office Setting or Hospital
- Experience in Authorizations and Insurance Verification Preferred
- Ability to Handle Heavy Patient Volume
- Strong Customer Service and Computer Skills
- Ability to multi-task
- Medical Terminology Knowledge
Robust benefit offerings include:
- Monthly Bonus Opportunity
- Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
- 401(k)
- Paid Vacation Time
- PTO Accrual Beginning Day 1
- Colleague Referral Bonus Program
- Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.
Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.
At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.