What are the responsibilities and job description for the Patient Service Representative position at Lumexa Imaging?
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Full-time Patient Service Representative at a new imaging center!
This new American Health Imaging West Ashley center is scheduled to open in December 2026.
Work Schedule: Monday - Friday 8am - 5pm
Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in West Ashley, Charleston, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!
American Health Imaging of West Ashley: 1013 Physicians Dr. Charleston, SC 29414
This new outpatient imaging center is scheduled to open December 2026. Until the West Ashley opening, the PSR will interview and train in the AHI Summerville and/or Mount Pleasant center.
Duties & Responsibilities:
- Schedule Patients for Diagnostic Exams and Procedures
- Assist with Authorization and Verifications
- Checking Patients In / Out
- Answering Multiple Phone Lines
- Provide Accurate and Complete Information to Billing Office
- Insurance Verification
- Ensure Accuracy of Patient Data Entered Into System
- Process Requests and Filing of Patient Records
Requirements:
- 1-4 Years Experience in Medical Office Setting or Hospital
- Experience in Authorizations and Insurance Verification Preferred
- Ability to Handle Heavy Patient Volume
- Strong Customer Service and Computer Skills
- Ability to multi-task
- Medical Terminology Knowledge
Robust benefit offerings include:
- Monthly Bonus Opportunity
- Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
- 401(k)
- Paid Vacation Time
- PTO Accrual Beginning Day 1
- Colleague Referral Bonus Program
- Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.
Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.
At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.