What are the responsibilities and job description for the IT Intern position at Lumentis?
Company Description Lumentis is a global manufacturer of advanced automotive lighting systems, including headlamps, tail lamps, signal, and ambient solutions that enhance safety and brand identity. With decades of industry experience and a team of 2,800 employees worldwide, Lumentis serves leading automakers across the globe. The company integrates optical engineering, electronics, and software to deliver innovative LED, adaptive, and dynamic lighting from concept through series production. Lumentis offers a collaborative, technology-driven environment where team members contribute to cutting-edge automotive lighting solutions and long-term customer partnerships.
Location: Novi, Michigan
Overview of the Role
The IT Intern provides technical and administrative support to the Information Technology team while gaining hands-on experience in a professional business environment. This role assists with end-user support, hardware and software deployment, IT documentation, and technology-related projects
Key Responsibilities
• Provide first-level technical support for hardware, software, and basic network-related issues.
• Assist with computer setup, imaging, deployment, and equipment replacement activities.
• Support user onboarding and offboarding processes, including account setup, access requests, and equipment tracking.
• Troubleshoot and resolve routine technical issues under the guidance of IT team members.
• Assist in maintaining IT asset inventories and documentation.
• Support software installation, updates, and license tracking activities.
• Help maintain IT procedures, work instructions, and knowledge base documentation.
• Assist with conference room technology set up and troubleshooting.
• Support cybersecurity initiatives and compliance activities.
• Collaborate with IT team members on technology improvement projects.
• Follow all applicable Health and Safety processes and Company policies.
• Perform other duties as required.
Qualifications & Requirements:
· Pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or related field.
· Strong interest in information technology and technical support.
· Strong communication, organizational, and problem-solving skills.
• Currently enrolled in an accredited college or university program.
• Prior technical support, coursework, or project experience preferred.
Special Knowledge/Skills:
• Basic understanding of Windows operating systems and Microsoft 365.
• Familiarity with computer hardware and networking concepts.
• Strong attention to detail and willingness to learn.
Equal Opportunity
We are proud to be an equal opportunity employer committed to creating an inclusive workplace where everyone feels valued and respected. Employment decisions are based on qualifications, experience, and business needs, without regard to race, ancestry, place of origin, religion, gender, sexual orientation, age, marital status, disability, gender identity, or any other protected characteristic. Accommodation is available throughout the recruitment process upon request.