What are the responsibilities and job description for the Wellness Center Operations Manager position at Lumen Optimal Wellness?
Operations Manager — Lumen Optimal Wellness (Albuquerque, NM)
About LUMEN:
LUMEN Optimal Wellness is a full-service wellness center in Albuquerque built around one idea: the body already has the capacity to heal and perform — our job is to activate it. We offer IV therapy, PEMF, float therapy, hyperbaric oxygen, infrared sauna, EmSculpt NEO, EmSella, aesthetics, and more — delivered as integrated protocols, not one-off treatments. This isn't a spa, and it isn't a retail store. It's a small, mission-driven team helping people feel, function, and look better.
The role:
We're hiring an Operations Manager who will run the day-to-day and help grow the business. You'll be trained across our services so you work directly with clients like the rest of the team — not manage from behind a desk. Alongside daily operations, you'll execute growth plans, develop new ones, build local partnerships, and plan events that bring new people through the door.
What you'll do:
- Oversee daily operations: scheduling, staffing, client flow, and a consistently excellent client experience
- Learn our services and work directly with clients, guiding them through protocols
- Execute growth plans and develop new ones — membership growth, retention, reactivation
- Build partnerships with local businesses, gyms, practitioners, and community organizations
- Plan and run events: open houses, workshops, community events
- Hire, train, coach, and support team members
- Handle client questions and concerns with care and good judgment
- Keep operations tight: inventory, vendors, policies, and procedures
What we're looking for:
- A genuine passion for health and wellness — this has to be real, not a line on a resume
- Background in health, yoga, wellness center, or gym management (strongly preferred)
- Leadership experience: hiring, training, and coaching a team
- A self-starter who owns outcomes and follows through
- Organized, great with time, comfortable juggling operations and growth at once
- Warm, high-energy, people-first personality — clients should feel it the moment they walk in
Details:
- Pay: $20.00 – $30.00 per hour, based on experience
- Job type: Part-time, in person in Albuquerque, NM
- Schedule: shifts across days, evenings, and mornings
- Benefits: employee discount, flexible schedule, paid sick time off
If you're the kind of person who gets energy from helping people get healthier — and you want to help build something, not just maintain it — we'd love to hear from you.
Job Type: Part-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $20 - $30