What are the responsibilities and job description for the Front Desk Coordinator position at Lume Pediatric Dentistry & Orthodontist?
Job description:
Dedicated to ensuring every child has access to quality dental care in a warm and welcoming environment.
Position: Front Desk Coordinator
The Front Desk Coordinator prepares the patient waiting area daily to receive guests, ensuring a well-functioning and aesthetically positive experience. This role supports clinic by responding to all patient communications, including email, voice messages, and other outlets, in a timely manner. Duties include:
- Notifies patients of any outstanding balances at the time of appointment, securely collecting payments at time of service, maintaining accurate recordkeeping and deposits of all cash transactions.
- Works to keep our schedules full, seeking opportunities to provide patients with timely appointments, confirming schedules, and contacting ‘no-show’ patients.
Experience/Skills:
- Experience: 1 year(s) of medical/dental front desk experience or equivalent.
- Proficiency in Patient Management Software.
- Experience with Dentrix Ascend, a plus.
- Strong Communications skills (verbal, written and listening).
- Excellent interpersonal skills.
- Bi-lingual in Spanish, helpful.
What We Offer:
- A positive and inclusive workplace that encourages work-life balance.
- The opportunity to be part of a supportive and talented team.
- The chance to be your authentic self while contributing to our mission of exceptional patient care.
If you're an enthusiastic and dedicated professional looking to make a difference in while enjoying a rewarding work environment, we want to hear from you!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18