What are the responsibilities and job description for the IT Internship position at lumbermens?
This Internship opportunity is for Summer 2026.
WHO WE ARE:
Headquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky, and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered.
POSITION SUMMARY
Located at our Corporate Office in Grand Rapids, the IT team supports our business through troubleshooting and resolving IT-related issues and ensuring Lumbermen’s business operates seamlessly. Day-to-day responsibilities include:
- Diagnosing, isolating, and resolving issues as they arise.
- Identifying and addressing user needs.
- Building, maintaining, upgrading, troubleshooting, re-imaging, and repairing computer systems.
- Maintaining network facilities in individual machines, such as drivers and settings of personal computers as well as printers and mobile devices.
- Configuring and maintaining software installations.
- Imaging, and issuing computers.
- Configuring, and issuing company-provided equipment.
- Desktop computers, printers, mobile devices, software deployment.
This role will give you exposure to business systems along with exposure to all aspects of IT. You will also be a part of the support and troubleshooting for the help desk, which will offer valuable opportunities to expand your skill base and gain great experience. Ideal candidates are motivated, hungry to learn and grow, and open to trying new things. Come join a family-oriented team!
REQUIRED EDUCATION/EXPERIENCE
- Pursuing a degree in an IT-related field
- Prior help desk experience preferred
- Windows OS and workstations
- Zoom or other VOIP systems preferred
- Apple mobile devices preferred
REQUIRED SKILLS
- Ability to adapt and thrive amidst changing priorities
- Ability to work independently or collaboratively as needed
- Ability to effectively prioritize and execute tasks
- Ability to meet deadlines
- Customer-focused approach
- Excellent verbal and written communication skills
- Ability to stay calm under pressure
- Excellent problem diagnosis and resolution skills
- Desire to learn and grow
- Willingness to assist where needed to support the team and the operation
Lumbermen’s is proud to be a drug and alcohol-free workplace. In addition, Lumbermen’s will not discriminate against any employee or candidate because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.