What are the responsibilities and job description for the Flooring Sales Consultant position at Lumber Liquidators?
What You’ll Do
- Meet with customers to understand their flooring needs, style, project, budget, and timeline.
- Consult, recommend, and sell the right flooring products and solutions.
- Own the customer experience from the initial conversation through the sale and follow-up.
- Build a pipeline of opportunities and actively follow up to close business.
- Ask for the sale and confidently overcome objections.
- Develop relationships that generate repeat business, referrals, and new opportunities.
- Use product knowledge and sales tools to create solutions—not simply quote prices.
- Achieve individual sales, conversion, and other performance goals.
- Maintain an organized and compelling showroom that helps customers visualize their projects.
- Process sales and orders accurately and ensure customers receive what they purchased.
- Support inventory and day-to-day store operations when needed.
What We’re Looking For
- High school diploma or GED.
- 1–3 years of retail or sales experience preferred; flooring knowledge a plus.
- Strong communication, sales, and customer service skills.
- Bilingual (Spanish) skills are a bonus.
- Forklift certification required prior to operation.
- Flexible schedule including evenings, weekends, holidays, and occasional overtime.
Why Join Us:
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Highly competitive salary uncapped commission & bonus program
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Comprehensive benefits package: healthcare, dental, vision, life insurance
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401(k) with company match up to 4%, immediately vested
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Paid time off, wellness days, and 6 company-paid holidays
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Supportive, inclusive, and diverse company culture
At Lumber Liquidators, we value diverse talent and are an equal opportunity employer. If you need accommodations during the application process, contact us at recruiting@f9brands.com.
Salary : $15 - $18