What are the responsibilities and job description for the Automotive Internet Sales Associate position at Lum's Auto Center?
Automotive Internet Sales Associate (BDC / Sales)
Lum’s Chevrolet GMC — McMinnville, Oregon
WE JUST ACQUIRED CHEVROLET — GROW WITH US!!!
Pay: $48,000 – $125,000 per year (commission-based, no cap)
Position Overview
Lum’s Chevrolet GMC is seeking an Automotive Internet Sales Associate to join our growing sales team. This role focuses on responding to and converting internet leads into appointments and vehicle sales. The position includes both inbound lead handling and some outbound follow-up to ensure strong customer engagement and follow-through.
This is a fast-paced, high-volume sales environment with significant opportunity for income and advancement. Paid training is provided, and prior automotive experience is not required.
Who This Role Is a Fit For
This role is well suited for individuals with experience in customer-facing roles such as bartending, serving, retail, hospitality, call centers, or sales.
Successful candidates typically:
- Communicate effectively via phone, text, and email
- Work well in a fast-paced, high-volume environment
- Enjoy engaging with customers and closing sales opportunities
- Are motivated by performance-based income
Key Responsibilities
- Respond to internet leads received via phone, email, text, and website inquiries in a timely and professional manner
- Set and confirm qualified sales appointments
- Follow up with customers using CRM systems to support lead conversion
- Conduct light outbound follow-up with unsold leads and prior inquiries
- Guide customers from initial online inquiry through dealership visit and purchase process
- Sell and lease new and pre-owned vehicles
- Maintain accurate records of all customer interactions in the CRM system
- Follow up after the sale to support customer satisfaction and referrals
- Maintain consistent communication to maximize sales opportunities
- Deliver a professional, transparent, and positive customer experience
Compensation and Schedule
- $48,000 – $125,000 annually (commission-based, no cap)
- Guaranteed training pay for the first two months
- Five-day work week
Benefits
- Medical insurance (Lum’s pays 90% of employee-only base plan)
- Dental insurance
- Vision insurance
- 401(k) plan (eligible after one year)
- Paid time off and holidays
- Employee discounts
- Holiday savings plan
- Employee demo program
- Employer donation matching
- Referral program
- Paid training and career development
- Team-oriented work environment
Qualifications:
What Top Performers Demonstrate
- Quick response times to customer inquiries
- Strong organization and follow-up discipline
- Clear and effective communication skills
- Self-motivation and goal-driven performance
- Ability to manage multiple customer conversations simultaneously
Requirements
- High school diploma or GED
- Valid driver’s license with an acceptable driving record
- At least one year of customer service or sales experience
- Ability to pass a background check and drug screen (no THC testing)
- Basic computer skills and ability to work within a CRM
- Spanish bilingual skills are a plus
About Us
Lum’s Chevrolet GMC is part of the Lum Family of Dealerships, proudly serving our communities since 1969. We are a high-volume dealership built on strong values, teamwork, and community involvement.
Apply Today
If you are ready to turn internet leads into real income and grow your career in automotive sales, we encourage you to apply.
Lum Family of Dealerships. CARS. KINDNESS. COMMUNITY.
Salary : $48,000 - $125,000