What are the responsibilities and job description for the Convenience Store Co-Manager position at Luke Family of Brands?
CONVENIENCE STORE CO-MANAGER – JOB DESCRIPTION
Convenience Store Co-Manager Responsibilities:
The Convenience Store Co-Manager is responsible for managing the store in the absence of the Store Manager. The Convenience Store Co-Manager supervises employee performance and manages tasks in a practical and objective manner. The Convenience Store Co-Manager is efficient in problem-solving and can help and guide employees in execution of position checklists. The Convenience Store Co- Manager reports directly to the Store Manager.
Convenience Store Co-Manager duties will include, but are not limited to:- Assist customers with needs and demonstrate concern; master “suggestive selling”
- Account for store inventory, cigarette inventory counts, and control of expenses through the ordering of appropriate inventory levels
- Maintain relationships with customers, associates, and vendors, treating all fairly and with respect
- Responsible for ensuring all shifts are covered to meet business needs by contacting other managers/associates for help with coverage, getting proposed overtime approved by the District Manager, and/or covering the shift themselves
- Handle and act on all disciplinary issues/areas of concern according to Company policy; notify the Security Specialist in the event of loss of Company assets or suspected loss of Company assets
- Maintain general appearance and cleanliness of store premises; delegate duties as needed
- Effectively lead, train, motivate, and develop team members
- Maintain a safe and secure environment for all customers and associates; follow proper incident reporting procedures
- Possess a strong knowledge of store equipment, maintenance of store equipment, and contact maintenance when needed
- Responsible for daily paperwork, deposits, and cigarette counts, including accurate calculation of weekly payroll
- Understand, track, and manage waste and margin
- High School Diploma or GED equivalent
- Able to obtain ServSafe certification
- Able to obtain IDEM certification
- Portray a positive attitude and great work habits at all times
- Self-motivated; dependable
- Strong customer service skills
- Lift up to 50 pounds
- Stand for long periods of time, up to 10 hours
- Able to work effectively in a fast-paced environment while maintaining 100% customer focus
- Strong mathematics skills
- Two (2) years of management experience
- Customer service experience
- Retail background
The Convenience Store Co-Manager works a minimum of 45 hours per week. Open availability is required wit a set schedule
Salary/Income:The Convenience Store Co-Manager is an exempt, salaried position
