Support Services Case Manager

The CFSS Case Manager is central to the coordination and delivery of services to typically developing and neurodiverse youth/young adults/adults involved with the Department of Developmental Services (DDS). This position works with the participant and their family (as indicated), and/or treatment team to identify their needs and connect them to community resources to address those needs. The Case Manager meets regularly with each individual and family (as indicated) to ensure progress toward goals on the treatment/action plan, to reduce barriers to success, and to evaluate progress at least every 90 days. The Case Manager works with State Agency Service Coordinators the three domains of home, school/work (as indicated) and community to help develop and maintain a supportive web of care.

The qualified candidate must demonstrate an understanding of or readiness to learn trauma informed care. The qualified candidate will have experience working with Intellectually Disabled and Developmentally Delayed individuals. This position must demonstrate an understanding of impact of Adverse Childhood Experiences on family systems; substance use or addiction; mental health and trauma; cultural identity; gender identity; high risk behaviors and the impact of collateral trauma and marginalization. Strong relationship-building skills required. Excellent communication and computer skills required. Valid driver’s license, reliable and safe transportation required.

The qualified candidate will have a Bachelor’s or higher degree in Human Services, Counseling, Social Work or closely related field and at last one year of case management experience. Excellent communication and computer skills required. This is a full-time position located in Central Massachusetts and will include community-based travel and implementation. Work schedule must accommodate the needs of the participants and program delivery schedule. Bilingual/Bicultural candidates are encouraged to apply.

LUK is a not-for-profit social service agency located in central Massachusetts dedicated to improving the lives of youth and their families. We offer a full spectrum of programs addressing mental and behavioral health, trauma, addiction and substance abuse prevention, and homelessness.