What are the responsibilities and job description for the Business Analyst USM Hybrid Model (remotely & on-site) position at Lufthansa Technik Component Services?
Turn insights into action!
Lead performance discussions across the organization and deliver data-driven analysis that guides better decisions and stronger processes.
Make a difference at every level - your next opportunity is here, apply now!
Tasks
As the Business Analyst USM, you will perform the following duties:
To thrive in this role, we value a combination of the following requirements:
Lead performance discussions across the organization and deliver data-driven analysis that guides better decisions and stronger processes.
Make a difference at every level - your next opportunity is here, apply now!
Tasks
As the Business Analyst USM, you will perform the following duties:
- Implement and continuously improve performance dialogues between all levels within the department
- Define, develop, and maintain key performance indicators to structure and analyze all ongoing business activities
- Monitor KPIs and ensure targets are met, perform root cause analyses, and track corrective actions
- Design, build, and continuously enhance Power BI dashboards, management cockpits, and analytical reports
- Support in the migration of existing Tableau reports and dashboards to Power BI, including functional redesign, KPI harmonization, and continuous improvement of the reporting landscape
- Collaborate with other process centers or departments on the development of KPIs, dashboards, and other performance management and reporting projects
- All other duties as assigned or required
- Flex Holidays
- Commuter Benefits
- Short Disability
- Flight privileges
- Healthcare
- Education
- Life Insurance
- 15-20 Vacation Days
- 401k plan
- Employee Assistance Program
- Family Policy
- Long Disability
- up to 60 Sick Days
To thrive in this role, we value a combination of the following requirements:
- High school diploma/GED required
- Bachelor’s degree desirable
- Experience in data mining and applying results for business needs
- Fluency in English language required
- German language desirable
- Basic knowledge of aviation or MRO industry desirable
- Knowledge of process optimization techniques (e.g. LEAN), performance dialogues and key performance indicators
- MS Excel, MS Access, Qualitative and Quantitative Analytics, R, Word & PowerPoint, SAP; SQL, KNIME, Filemaker Python, Tableau as user
- Excellent analytical skills
- Excellent detail oriented
- Excellent innovation
- Excellent problem solving
- Willingness to travel
- Shift work / overtime
- Manage constant time pressure
- Manage high stress levels
- Must possess a legal work permit in the U.S.
- CV/Resume required
- Company may provide relocation assistance