What are the responsibilities and job description for the Aircraft Loading Supervisor position at Lufthansa Group?
On-site
Can you keep ground operations running like clockwork? As an Aircraft Loading Supervisor, you’ll be at the heart of aircraft handling, optimizing processes, coordinating teams, and ensuring every turnaround is seamless.
Step up to the challenge and apply today!
FACTS
Location
Jamaica (NY)
Employment level
Direct entry
Function
Airport Staff
Working time
Full time
Salary
$25.55- $51.11 per hour
Publishing date
09-23-2025
Application deadline
10-07-2025
Tasks
Your main tasks include, among others:
- Coordinate Weight and Balance documentation with LH Global Load Control
- Maintain trip files, traffic reports, and aircraft-handling data
- Supervise ramp functions, load security checks, and handling during irregularities
- Oversee all aircraft handling phases, including fueling, boarding, and cargo preparation
- Ensure proper securing of cargo, luggage, and passenger counts
- Monitor handling performance, document delays, and implement process improvements
- Ensure quality targets/KPIs, training, and service level agreements are met
- Liaise with authorities, manage resources, and support passenger services
- Ensure safety, security, legal compliance, and cost-efficient operations
- Lead and motivate providers, uphold Lufthansa standards, and represent the brand
- Perform other tasks and/or projects, as assigned
Benefits
Behind the scenes
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way.
Our Purpose
Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Requirements
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED required
- Bachelor's degree desirable
- Several years of aircraft handling experience required
- Fluent in English; German and other languages desirable
- Knowledge of Lufthansa/airline operations, airport procedures, and DCS systems
- Valid SO Qualification and SOCC surveillance training
- Preferred: SERP planning, LEAN methodology, passenger handling, gate processes
- Proficient in MS Office and Campus-supported software
- Strong communication, problem-solving, reasoning, and integrity
- Ability to work under pressure, handle stress, and lift up to 70 lbs
- Must have a valid driver’s license and legal U.S. work permit
- Willing to travel, work shifts, and endure outdoor/weather conditions
- CV/Resume and Cover Letter required
- Company will not provide relocation assistance
Company
Salary : $26 - $51
