What are the responsibilities and job description for the Cargo Documentation Agent / Administrative Support Must be willing to work shifts position at Lufthansa Cargo?
Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.
This is an exciting opportunity to be a part of our unique and rewarding environment!
Tasks
The Cargo Documentation Agent / Administrative Support is responsible for:
To excel in this role, you will need a combination of the following qualifications:
This is an exciting opportunity to be a part of our unique and rewarding environment!
Tasks
The Cargo Documentation Agent / Administrative Support is responsible for:
- Documentary Acceptances
- Shipment Data Capture
- Prioritization of Export Build-up and Import Breakdown
- Preparation of Export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- General Administrative Support
- Supply Ordering
- Monitoring of various stats including attendance/tardiness.
- IT User Admin
- Monitoring of training, maintenance of training folders.
- Basic accounting functions as backup to Cargo Acctg Agent
- Participate in other duties as assigned
- Flex Holidays
- Healthcare
- Commuter Benefits
- Short Disability
- up to 60 Sick Days
- Long Disability
- 15-20 Vacation Days
- Flight privileges
- Life Insurance
- Employee Assistance Program
- 401k plan
- Education
- Family Policy
To excel in this role, you will need a combination of the following qualifications:
- High school diploma/GED desirable
- Professional experience desirable
- Fluency in English language required
- Computer skills as user
- Good cost consciousness
- Strong detail oriented
- Strong communication skills
- Good understanding of mathematical concepts
- Good problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Must be willing to work shifts
- Manage constant time pressure
- Manage high stress levels
- Must possess a legal work permit in the U.S.
- CV/Resume & Cover Leter required
- Company may provide relocation assistance