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Cargo Documentation Agent / Administrative Support Must be willing to work shifts

Lufthansa Cargo
Atlanta, GA Full Time
POSTED ON 4/28/2026 CLOSED ON 5/29/2026

What are the responsibilities and job description for the Cargo Documentation Agent / Administrative Support Must be willing to work shifts position at Lufthansa Cargo?

Ready to start your career in airfreight? As an Office Agent, you'll be responsible for the documentary handling of cargo and mail, ensuring smooth and accurate processing under professional supervision.

This is an exciting opportunity to be a part of our unique and rewarding environment!

Tasks

The Cargo Documentation Agent / Administrative Support is responsible for:

  • Documentary Acceptances
  • Shipment Data Capture
  • Prioritization of Export Build-up and Import Breakdown
  • Preparation of Export and Import documentation (Manifest, AWBs)
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Preparation NOTOC
  • Close out flight
  • Handling of irregularities (MSCA, MSAW, FDCA, damages)
  • Customer contact (Notify customer)
  • Hand over AWB and Docs to customer
  • Debit charges

Local / Regional Specifics

  • General Administrative Support
  • Supply Ordering
  • Monitoring of various stats including attendance/tardiness.
  • IT User Admin
  • Monitoring of training, maintenance of training folders.
  • Basic accounting functions as backup to Cargo Acctg Agent
  • Participate in other duties as assigned

Benefits

  • Family Policy
  • up to 60 Sick Days
  • Employee Assistance Program
  • Short Disability
  • Education
  • Healthcare
  • Life Insurance
  • 401k plan
  • Flex Holidays
  • Flight privileges
  • 15-20 Vacation Days
  • Long Disability
  • Commuter Benefits

Requirements

To excel in this role, you will need a combination of the following qualifications:

  • High school diploma/GED desirable
  • Professional experience desirable
  • Fluency in English language required
  • Computer skills as user
  • Good cost consciousness
  • Strong detail oriented
  • Strong communication skills
  • Good understanding of mathematical concepts
  • Good problem solving
  • Strong quality consciousness
  • Strong productivity driven
  • Strong reasoning ability
  • Strong safety and security
  • Must be willing to work shifts
  • Manage constant time pressure
  • Manage high stress levels
  • Must possess a legal work permit in the U.S.
  • CV/Resume & Cover Leter required
  • Company may provide relocation assistance

Salary.com Estimation for Cargo Documentation Agent / Administrative Support Must be willing to work shifts in Atlanta, GA
$43,819 to $55,693
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