What are the responsibilities and job description for the Cargo Lead Agent position at Lufthansa Cargo AG?
LOCATION
Los Angeles (CA)
EMPLOYMENT LEVEL
Direct entry
FUNCTION
Logistics / Cargo
WORKING TIME
Full time
SALARY
Salary range: $31 - $34 USD per hour
PUBLISHING DATE
03-06-2026
APPLICATION DEADLINE
03-27-2026
TASKS
The main tasks of the Cargo Lead Agent include, among others:
- Documentary acceptances
- Shipment data capture
- Prioritization of export build-up and Import breakdown
- Preparation of export and Import documentation (Manifest, AWBs)
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Preparation NOTOC
- Close out flight
- Handling of irregularities (MSCA, MSAW, FDCA, damages)
- Customer contact (Notify customer)
- Hand over AWB and Docs to customer
- Debit charges
- Assists the Cargo Supervisor in monitoring the Office Agent Junior
- Provides feedback to Office Supervisor
- Provides Support to Office Agent
- Provide oversight and training to new agents working in the office
- Participates in staff briefings
- Perform all other duties assigned or delegated by supervisors
BEHIND THE SCENES
Our Purpose
The Lufthansa Group connects people, cultures, and economies in a sustainable way.
Our Purpose
Our Philosophy- Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive
Join us!
BENEFITS
Flight privileges
15-20 Vacation Days
401k plan
Commuter Benefits
Education
Employee Assistance Program
Family Policy
Flex Holidays
Healthcare
Life Insurance
Long Disability
Short Disability
up to 60 Sick Days
REQUIREMENTS
Are you ready to Take-off with us? Know more about the requirements below:
- High school diploma/GED desirable
- 2-3 years of experience in warehouse handling desirable
- Fluency in English language required
- Qualification according to CHM / GOM desirable
- Proficiency in MS Office as user
- Strong detail oriented
- Strong communication skills
- Strong problem solving
- Strong quality consciousness
- Strong productivity driven
- Strong reasoning ability
- Strong safety and security
- Strong conflict management skills
- Excellent customer orientation
- Excellent customer service
- Excellent commitment
- Excellent teamwork
- Must possess a legal work permit in the U.S.
- Willingness to travel
- Willing to work shifts
- CV/ Resume required
- Company will not provide relocation assistance
COMPANY
About Lufthansa Cargo AG
Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.
www.lufthansa-cargo.de
Salary : $31 - $34