Testing Clerk

POSITION: Testing Clerk – Full-Time – Lufkin

EMPLOYMENT DATE: Until Filled

AC Way Requirement: Every member of the Angelina College community is required to embrace and exhibit The AC Way as fundamental standards of performance, ensuring our daily actions align with the values of the College.

• Demonstrates a student-centered mindset in all aspects of work, placing students at the core of decisions and actions.
• Acts with honesty, integrity, and professionalism while holding oneself to high standards.
• Treats all students, colleagues, and community members with dignity, empathy, fairness, and kindness.
• Collaborates effectively with colleagues across departments to support student and institutional success.
• Strives for excellence by consistently seeking opportunities for improvement and innovation.
• Champions the mission, vision, and values of Angelina College by exemplifying the AC Way in daily work.
  
  

Qualifications

Required:

• High school diploma/GED.
• Experience working in a customer service-related position.
• Computer skills necessary, including proficiency with Microsoft Office Suite (including Word, Excel, PowerPoint) and web browsers.
  
  

Preferred

• Associate degree from an accredited college.
• Previous employment in an educational setting.
• Proficient with Google Workspace tools like Docs, Sheets, and Drive to create, share, and manage work.
  
  

Special Demands

• Physical Demands
• The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
• Work Environment
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate.
• Some travel may be required.
  

Expectations

• Interact with a diverse student population.
• Promote a positive work environment among colleagues.
• Service-oriented.
• Work well under pressure.
  
  

It is the intent of the basic job requirements, duties, and responsibilities that these minimum requirements should therefore, be referred to as a guide for, rather than a limitation to the services required.

Job Description

The position will report to the Manager of Testing Center for job responsibilities and other College related activities as outlined in the Policies and Procedures Manual. Essential duties include but are not limited to the following:

• Demonstrate regular and punctual attendance during the hours scheduled by the Manager of the Testing Center.
• Work independently to administer exams and work collaboratively with other staff to ensure the smooth operation of the Testing Center.
• Respond to phone and email inquiries in a professional manner and interact with students, staff, and faculty appropriately and courteously.
• Accurately represent the Testing Center processes to students, staff, and faculty.
• Establish positive rapport with a variety of constituents, including diverse populations.
• Balance work responsibilities and keep the workspace organized to create an effective and efficient work environment.
• Obtain and maintain certifications required to administer exams.
• Administers standardized tests including, but not limited to, the Texas Success Initiative Assessment 2 (TSIA2); professional school admissions tests; college entrance exams, and proprietary certification exams.
• Administer PearsonVue exams.
• Use Zoom or other web conferencing software to proctor online exams remotely.
• Comply with guidelines and legal requirements for test administration, including regulations from testing agencies.
• Ensure integrity and quality in the testing environment.
• Ensure the security of testing materials and test scores by monitoring test records and following procedures for returning exam scores and materials to instructors and/or testing agencies.
• Comply with FERPA regulations and institutional policies regarding the release of student information to faculty, parents, students, etc.
• Communicate with faculty and students regarding testing registration, identification requirements, testing schedules, and other test-related information as needed.
• Maintain accurate records of interactions with students.
• Comply with deadlines, important dates, and state and federal mandates affecting testing services.
• Purchase exams as directed, enter invoices for payment, and support the general office functions of the Testing Center as needed.
• Demonstrate commitment to continuous learning by completing all required training, compliance courses, and professional development activities promptly and within established deadlines.
  
  

Contract & Salary

$14.00 per hour in addition to excellent employee benefits. Proof of identity and eligibility to work in the United States must be verified for the successful candidate.

Schedule

A completed application form, a cover letter, resume and transcripts are required for an applicant to be considered. Please visit the Angelina College portal at https://myac.angelina.edu/ICS/AC_Employment/ to apply. Screening of qualified applicants will begin and continue until the position is filled. This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for the position.

Angelina College is a comprehensive community college of 5,200 students located in Lufkin, Angelina County, Texas, and serving twelve counties of East Texas. Lufkin is a city of 38,000 people, situated about 120 miles northeast of Houston, 112 miles southwest of Shreveport, Louisiana, and 165 miles southeast of Dallas.

Angelina College reserves the right to extend search or not offer position advertised.

Angelina College provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity, or gender expression. Angelina College complies with the Americans with Disabilities and Veterans Act.