Luella's Front of House Supervisor

ARE YOU PASSIONATE ABOUT FOOD AND HOSPITALITY?Land one of the best smelling jobs around! Since 2007, Luella's Bar-B-Que has been committed to providing genuine hospitality and great food in an energetic, casual and friendly environment. We strive to build a crew of caring people who possess self-discipline and enjoy working in the restaurant profession. We operate North Asheville and South Asheville locations and a catering department. We are locally and independently owned, food quality driven, and well known for our fun and eclectic work environments and guest dining experience. We are looking for qualified candidates like yourself to help us continue to grow and add new stores in the Asheville area!SUMMARYThe Front of House Supervisor is a key leader in the restaurant, responsible for upholding the written standards while delivering on our cultural, financial, and quality measures of success. This role requires skillfully balancing the needs of guests, team members, and the community.We are seeking rising hospitality leaders who are eager to grow, learn, and lead by example in a fast-paced, high-volume environment.While this position is listed for our North location, we are open to hiring at either location based on individual strengths and operational needs.KEY JOB REQUIREMENTSThe ideal candidate will possess at least 90% of the following and consistently demonstrate them on the floor:Leads shifts ensuring every guest receives an exceptional Taste the Love experienceDemonstrates integrity, honesty, accountability, and a strong commitment to excellenceModels a natural surplus of hospitality toward guests, team members, and vendors Leads by example and is trained and willing to work in all FOH positionsMaintains in-depth knowledge of the menu, recipes, and processes and actively coaches team members to uphold standardsCompletes shift checklists thoroughly and consistentlyAssists with administrative tasks such as: bank runs, time punch approvals and uploading invoicesHelps to ensure compliance with all ABC, Health Department, and safety regulations by maintaining exemplary cleanliness, sanitation, and organizationCommunicates clearly and professionally, both verbally and in writingSupports recruiting, hiring, training, and ongoing coaching effortsUses sound judgment, attention to detail, and continuous improvement to elevate the guest and team member experienceRepresents Luella’s positively within the communityEnjoys working collaboratively and uses this role to intentionally develop leadership and management skillsQUALIFICATIONS AND EXPERIENCEPrior successful experience in a high-volume restaurant environmentProficiency with POS systems and the ability to quickly learn new technologiesPrevious leadership, supervisory, or training experience preferredWorking knowledge of front-of-house operations, cleanliness, and service standardsPassion for hospitality, Southern food traditions, and consistent guest experiencesBENEFITSHourly compensation based on experience; average starting rate $21–$23 per hourFull-Time (after 60 days): Dental, Vision, Medical Cost Sharing, Direct Primary Care, Short-Term Disability, Accident Insurance, Employee Assistance Program. Luella’s pays 60% of individual premiumsPart-Time (after 60 days): Employee Assistance Program and Direct Primary Care. Luella’s pays 30% of individual premiums401(k) eligibility after 60 daysTeamshare bonus eligibility after 90 daysCareer advancement and cross-training opportunitiesFree shift meals and dining discountsFree parkingEmployer-funded continuing educationTuition allowance after two years toward hospitality management or culinary arts programsPHYSICAL & WORK REQUIREMENTSAbility to stand and remain on feet for extended periodsAbility to walk, talk, hear, and maintain sustained mental and visual attentionAbility to stoop, kneel, crouch, reach, and use hands to handle tools or controlsAbility to lift and move items including tables and cases of food and beverage; lift up to approximately 20 pounds overheadAbility to work in kitchens, dining rooms, patios, offices, and off-site catering venues (indoor and outdoor)Ability to work a flexible schedule including AM/PM shifts, weekends, and holidays

Salary : $21 - $23