Luella's Bar-B-Que Catering Attendant

ARE YOU PASSIONATE ABOUT FOOD AND BUILDING LASTING CONNECTIONS?

Since 2007, Luella’s Bar-B-Que has been serving great food and genuine hospitality in a fun, energetic, and welcoming environment. We believe a restaurant can be more than just a place to work. It can be a place where people grow, build meaningful connections, and take pride in the experiences they create for guests and team members alike.

At Luella’s, we look for people who lead with character and hospitality. We like to say, it’s more than a meal, it is how we make them feel. We look for these qualities in our team:

1. Attitude – shows up with positivity and contributes to the energy of the team
2. Curiosity – stays open, coachable, and eager to learn
3. Integrity – does the right thing and takes ownership of actions
4. Empathy – understands and cares about their impact on the experience of others

Luella’s operates North Asheville and South Asheville locations, along with a growing catering department. As a locally owned restaurant group, we are proud of our food, our community roots, and the fun, eclectic environments where our team delivers memorable guest experiences every day.

If you believe hospitality is about taking care of people and value creating meaningful experiences for others, we would love to meet you.

JOB SUMMARY

The Catering Attendant plays a key role in delivering the Taste the Love experience beyond our restaurant walls. This position supports the Catering Captain and Catering Coordinator in executing events from start to finish with precision, energy, and genuine hospitality. Catering Attendants are detail-oriented, adaptable, and committed to creating exceptional guest experiences in a variety of environments.

This is a casual/as-needed position, with hours based on scheduled events (typically 5–8 hours per event).

RESPONSIBILITIES

GUEST EXPERIENCE AND HOSPITALITY

1. Deliver warm, attentive, and proactive hospitality to guests, team members, and vendors
2. Represent Luella’s brand with professionalism and enthusiasm at all events
3. Anticipate guest needs and respond quickly and thoughtfully
4. Maintain a polished and professional appearance throughout events
5. Create a welcoming and memorable experience through service, presence, and attention to detail

POSITION EXECUTION

1. Assist with event setup, execution, and breakdown, including food buffets and beverage stations
2. Support various service styles, including:
3. Passing hors d’oeuvres
4. Buffet and station maintenance
5. Table-side food and beverage service
6. Ensure accuracy of catering orders prior to leaving the restaurant
7. Assist with catering deliveries and transportation as needed
8. Maintain cleanliness and organization of catering equipment, storage areas, and vehicles
9. Support dishwashing, bussing, and overall event cleanliness throughout service
10. Follow all food safety and sanitation standards
11. Communicate effectively with Catering Captain and team throughout events
12. Work efficiently within event timelines while adapting to changing needs

TEAM & CULTURE CONTRIBUTION

1. Contribute to a positive, supportive, and team-first environment
2. Demonstrate accountability, integrity, and a commitment to excellence
3. Embrace feedback and participate in ongoing learning and development
4. Support the growth and success of the catering program
5. Show up with a strong work ethic, sense of urgency, and willingness to help wherever needed

QUALIFICATIONS

1. Prior food and beverage or catering experience preferred, but not required
2. Strong communication, collaboration, and attention to detail
3. Ability to multitask, prioritize, and work with purpose in a fast-paced environment
4. Flexible and adaptable mindset with a positive attitude
5. Passion for hospitality and delivering exceptional guest experiences
6. Knowledge of food, beer, wine, and spirits is a plus
7. Must be at least 18 years old in order to serve beer, wine, or liquor
8. Must be 21 to bartend or prepare craft cocktails
9. Valid driver’s license required; may be asked to drive company or personal vehicles

PHYSICAL AND SCHEDULE REQUIREMENTS

1. Ability to stand and be on foot for extended periods
2. Ability to lift and carry up to 50 pounds, including overhead lifting
3. Ability to bend, stoop, kneel, and reach as needed
4. Ability to work in indoor and outdoor environments with varying conditions
5. Must be able to maintain focus and attention in a fast-paced setting
6. Flexible schedule required, including nights, weekends, and holidays
7. Hours vary week to week based on event needs

BENEFITS

1. Competitive hourly pay based on experience
2. Eligible for Employee Assistance Program and Direct Primary Care after 60 days (Luella’s contributes 30% toward individual premiums)
3. Eligible to participate in 401(k) after 60 days
4. Free shift meals and dining discounts on non-working days
5. Career advancement and cross-training opportunities
6. Employer-funded continuing education programs
7. Tuition allowance (after two years) for hospitality or culinary programs
8. Free parking