Data Administrator

At Lucky You, we believe that business can be both successful and enjoyable. Located close to downtown San Diego, California, we are a dynamic, customer-focused company specializing in creative, high-quality custom gift and incentive programs.

As a female-founded company with over 20 years of success, our core values—integrity, kindness, and excellence—are reflected in everything we do. We're proud of our tight-knit, collaborative team culture and are excited to welcome a highly organized, detail-driven individual to help keep our operations running smoothly.

You’ll love this role if…

·        You get satisfaction from a perfectly sorted spreadsheet

·        You’re the kind of person who triple-checks an email before hitting send

·        You enjoy solving logistical puzzles and finding the fastest, most efficient route

·        You enjoy working behind the scenes but love seeing how your work directly impacts customers

·        You believe clear communication is key to keeping things on track

·        You want to be part of a small but mighty team that values creativity, communication, and mutual respect

Your Role:

As the Data Administrator, you’ll be responsible for preparing, tracking, and managing outbound shipment labels. You will work closely with the sales team to ensure that all orders are delivered on time. This position requires precision, strong data processing skills, and the ability to communicate clearly with both clients and shipping carriers.

This role is critical to our company’s success. Our attention to detail in the shipping process is one of the keyways we stand out from competitors. When we deliver on time, communicate clearly, and provide accurate tracking, we make our clients’ jobs easier and strengthen the long-term partnerships that drive our business forward.

This is a part-time (12–20 hours/week) role, scheduled Monday through Friday, with a hybrid work structure, beginning at 9 AM daily. Days that involve printing, label prep, or production coordination will require in-office presence at our Barrio Logan office, while days focused on tracking shipments, emailing clients, and organizing data can be performed remotely.

Key Responsibilities:

• Organize and format large shipping files from customers
• Import Excel/CSV address files into FedEx and UPS shipping software
• Generate and organize shipping labels by transit day and pallet count
• Provide the clients with Master Tracking files
• Create checklists to confirm no labels are missing
• Coordinate with shipping carriers for pickups and deliveries
• Track and ensure successful deliveries
• File claims for late or lost shipments
• Send daily email updates to customers on order progress
• Prepare Canadian customs documents and shipping cost estimates
• All shipments billed to the correct client account with UPS or FedEx
• Processing company online store orders

Key Outcomes:

• All shipments are delivered on time, with accurate data, and billed correctly
• Clients are proactively informed of their order status throughout the delivery process
• Shipping data is well-organized and maintained with 100% accuracy
• Positive and professional interactions are maintained with all vendors and clients

Skills You’ll Need to Thrive:

·        Advanced Excel skills. You’re comfortable working with large spreadsheets, using formulas, and managing CSV files accurately.

·        Strong organizational abilities. You can manage multiple shipping schedules, label batches, and deadlines without missing a detail.

·        Clear and professional communication. You can correspond effectively with clients, carriers, and internal teams both verbally and in writing.

·        Quick learner. Experience with FedEx and UPS shipping platforms is a plus, but not required—you're confident picking up new systems.

·        Dependable under pressure. You stay composed and focused when timelines are tight and priorities shift.

·        Collaborative mindset. You’re comfortable working independently, but you contribute positively to a team-focused work environment.

Education & Experience:

• High school diploma or equivalent required
• Previous experience in shipping, logistics, or operations is helpful, but not required

Perks & Benefits:

• Competitive hourly pay ($23–$26/hour)
• Flexible work schedule
• Paid time off (PTO)
• Tuition reimbursement
• SEP-IRA profit-sharing after 3 years (up to 25% of W-2 wages)
• Supportive team culture with opportunities to learn and grow

Lucky You Gifts is an Equal Opportunity Employer and a Drug-Free Workplace.