What are the responsibilities and job description for the Area Manager of Operations position at Lucky Strike?
Who We Are:
Why Lucky Strike?
We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.
From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.
When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.
Overview:
The Role
As an Area Manager of Operations, you will lead multiple centers, develop your General Managers, and drive the operational and financial performance that keeps the business growing, moving as easily through field leadership as through performance data.
What You'll Do
- Oversee operational execution, financial performance, and guest experience across multiple centers
- Coach and develop General Managers and senior leadership teams to raise operational consistency and accelerate growth
- Analyze multi-unit performance data to find improvement opportunities and implement changes that move the needle
- Support sales initiatives, event programs, marketing execution, and staffing strategies across your area
- Stay present across centers during nights, weekends, and holidays to reinforce standards and support your teams
- Partner with regional leaders to execute companywide initiatives and share operational best practices
What You'll Bring
- 5 or more years of multi-unit leadership experience in high-volume entertainment, hospitality, or food and beverage
- A proven record of driving sales growth and financial performance across multiple locations
- Demonstrated success developing General Managers into stronger operators
- Advanced financial acumen across multiple P&Ls including budgeting, forecasting, labor, and margin optimization
- A data-driven approach to identifying operational gaps and building plans that fix them
- Willingness to travel frequently and work flexible schedules including nights, weekends, and holidays
What You'll Get
Our people are the reason guests keep coming back. Here is what we offer our Management team:
- Medical, Dental, and Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
#LI‑DNP
Benefits:
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits
Benefits:
Employee Discounts, Health Insurance, Vacation & Paid Time Off