Assistant Store Director (Full-Service Grocery Store)

Lucky’s leads the way with the highest quality farm-fresh produce, a delicious deli featuring chef-created foods, delectable craft sandwiches and a wide range of homemade selections—all while including your family favorites, too. Customers can look forward to the freshest farmer’s market style produce, natural and organic foods, high-end meat cut daily by butchers on site, freshly prepared foods from our kitchen and healthy living products. Other store highlights will include an extensive beer and wine assortment, an emphasis on local offerings and enough of the grocery staples to round out your shopping experience in this full-service store.

Summary

All positions at Lucky's Market are required to execute their daily job responsibilities in addition to focusing on sales and customer service. It is the expectation of each employee to maintain a positive attitude and a willingness to be a team player.

Does this sound like you?

I want to show my passion for results and customer service. I would enjoy working for an established, local home-grown, family owned and operated company. I enjoy the culture of a working manager. Stocking, merchandising, assisting customers and assisting in any part of the operation with my store team is appealing to me. I can lead others and give direction. I don’t mind spreadsheets, emails and paperwork. I can deliver good and not-so-good news. I am professional, accountable and responsible. I am a friendly person and enjoy helping people. I am capable of being an Assistant Director of a full-service grocery store.

If you relate to the above paragraph, you should keep reading.

Would you enjoy this job?

You will assist in the oversight of all store-level operational matters. This includes managing store level personnel, performance and day to day operational issues. Responsibilities will include but are not limited to:

· Assist the Store Director with day-to-day operations and act as manager in charge in the absence of the store director.

· Read and interpret financial statements or goals, including profit and loss, and set objectives to overcome deficiencies.

· Program a cash register and balance store cash.

· Create work schedules and reports.

· Enforce company policies and procedures.

· Assist with supervising and training of employees.

· Provide employees with verbal and written direction, take disciplinary action as necessary.

· Conduct meetings to communicate business results and direction to employees.

· Deal effectively with vendors, suppliers, competitors, employees and (where necessary) employee representatives.

· Provide support to associates during peak periods or when scheduling conflicts arise.

· Ensure customer needs are met, complaints are resolved, and service is quick and efficient.

· Operate all equipment as needed in the store.

· Perform all other duties as assigned by Management.

· Regulatory inspections (health department, city, etc.)

· Store safety

Can you bring this with you? Education and Experience

• High school diploma or equivalency degree.
• Must have a minimum of 4 years professional experience.
• Preferred 3-5 years grocery retail experience in Grocery department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to lead, support and contribute to team goals.
• Ability to work varied hours/days as business dictates.
• Must understand proper handling, preparation, seasonality, and appropriate shelf life of products.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Must have advanced knowledge of math, weights, and measures.
• Demonstrate ability to analyze and interpret Company financial statements and results.

Work Environment/Physical Demands

• The potential for prolonged standing, walking, squatting and/or bending.
• The ability to lift up to 50 lbs.
• Must have the ability to push and pull fully loaded hand trucks and use box cutters.
• Occasional high stress when dealing with staff.
• Ability to enter the cold case, cooler, and freezer thereby being subjected to cold temperatures for extended periods of time.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Painesville, OH 44077 (Required)

Work Location: In person