What are the responsibilities and job description for the Server position at Lucky Fins?
Benefits:
Position: Server
What you'll bring:
- Health insurance
- Opportunity for advancement
- Training & development
- Employee discounts
- Flexible schedule
Position: Server
What you'll bring:
- A positive, upbeat attitude that cascades to your team and our customers.
- A reliable, can-do attitude and an unmatched work ethic
- Excellent communication skills and attention to detail
- Each server's primary objective is to interact with our guests to ensure they have a great experience while dining in our restaurant.
- Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.
- At all times, servers are expected to be attentive to our guests’ needs and make them feel welcome, comfortable, important, and relaxed.
- Maintains a GUEST focus while performing duties.
- Assume 100% responsibility for quality of guests’ experience.
- Welcome and greet guests within one minute, make all our guests feel special. Inform guests of specials and menu changes.
- Make specific recommendations you genuinely feel your guests will enjoy.
- Check identification of guests to verify age requirements for purchase of alcohol.
- Answer questions about our food, beverages and other restaurant functions and services.
- Take food and beverage orders from guests, enter orders in POS before taking items to the table.
- Communicate customer needs and requests effectively to HOH.
- Garnish bar drinks as appropriate, properly open and pour wine tableside. Deliver food and beverages from kitchen and bar to guests in a timely matter. Pre-bus tables between each course
- Perform side work during each shift as required by service station assignment. Complete opening and closing checklists.
- Maintain clean and stocked service and dining areas.
- Monitor & observe guests dining experience to ensure guests are satisfied with the food and service.
- Respond promptly and courteously to any requests. Provide proactive beverage refills.
- Prepare final bill, present check to guest, accept payment, and process through the POS system. Return change to the guest quickly.
- Be ready and willing to assist fellow servers before they ask. Thank the guests for their visit and invite them to return.
- Attends all scheduled employee meetings and brings suggestions for improvement. Notify the manager-on-duty any time a guest is not 100% satisfied with their experience.
- Prepares dining room/section for service (sets tables, condiments, candles, silverware, sanitizes tables-chairs-floors, etc.)
- Assists guests with selections of food & beverage, makes suggestions, describes chef’s specials/chalkboards, identifies appropriate beverage parings, and answers food preparation questions.
- Provides a unique and special experience to each guest, every time. Anticipates guests needs (don’t make them ask for a refill!)
- Manicures table throughout the entire guest experience (remove all unnecessary items as needed)
- Stay updated on current menu choices, specials & menu deviations Maintains accurate timing of meal progression.
- Be 20 years of age.
- TIPS Certified
- Be able to communicate and understand the predominant language(s) of our guests.
- Must be able to work unsupervised.
- Must be available to work between the hours of 10:00 am to 12:00 am
- Must have the ability to handle money and operate a point-of-sale system.
- Must be able to stand and work for up to 4 hours at a time.
- Must be able to perform repetitive motion work without the assistance of restraints, braces, or other incumbrances that limit range of motion or physical activity.
- Must be able to lift, move and shelve products and materials weighing up to 50 lbs.
- Be willing to follow direction and ask questions for clarification if needed.
- Be able to work in a fast-paced restaurant environment.
- Must possess qualities like adaptability, planning, problem solving, teamwork and multi-tasking.
- Is self-motivated, reliable, and able to work a flexible schedule.
- Company-paid Life and AD&D insurance
- Benefits available after meeting eligibility requirements:
- Medical, dental, and vision
- Short-term disability insurance
- Supplemental life insurance
- Employee Assistance Program
- Flexible work schedules
- Meal discounts
- An opportunity to grow your career path within our family of brands.