What are the responsibilities and job description for the Manager position at Lucky Bernie's?
Job Summary
We are seeking a dynamic and experienced Manager to oversee daily operations in our gaming/casual dining establishment. The ideal candidate will possess strong leadership skills and a passion for food service, ensuring that our kitchen runs smoothly while delivering exceptional dining experiences to our guests. This role requires a hands-on approach to managing staff, training development, and maintaining high standards of food quality and service. Exceptional customer service is a major component of this position.
Responsibilities
Team Building:
- Hire, train and lead each store's exceptional customer-focused employees, building an effective aligned staff in conjunction with Laredo Hospitality's vision and culture.
- Consistently and effectively communicate company obiectives through face-to-face communication, team meetings and daily calls to each property.
- Ensures that all local and national health and food safety codes are maintained.
- Performs visitations of each location on a consistent basis to ensure quality standards are being maintained and complete a checklist for each visit.
- Instill and uphold the mission of cultivating relationships through personalized service.
- Lead recognition and motivational efforts throughout the area for team members and guests.
- Work hands-on in each property to ensure compliance of guest service, cleanliness and standards of excellence.
- Provide guidance to all team members, leading by example.
- Work side by side with team members to model and validate operational excellence through ongoing visitations on varying days and partial days.
- Executes all schedules, minimizing overtime and ensuring proper coverage.
- Bi-weckly payroll reporting.
- Maintain proper inventory levels with thorough inventory and purchasing.
Compliance:
- Ensuring team members have up to date food manager and basset certifications.
- Ensure safety regulations are followed and company are met consistantly.
- Execution of the highest standards of all local health and safety codesas well as security policies.
Budgeting/Reporting:
- Complete all required reports in a timely manner including weekly and monthly reports and business reviews.
- Responsible for retaining food budgetary goals.
- Ensure operational and financial targets remaining within agreed upon budgets and timelines.
Performance:
- Develop and maintain a strong relationship with employees and customers.
- Run a top line business through operational focus, ensuring that correct procedures are followed at all times.
- Proactively identify and manage challenges to address customer concerns and issues.
- Address underperformance and accountability with necessary documentation.
- Analyze employee performance and provide feedback, guidance and training to impact results.
- Monitor and ensure execution of local store marketing programs per company directives.
Skills
- Proven experience in food management within a casual dining setting.
- Strong background in kitchen management with a focus on culinary excellence.
- Excellent cash handling skills with attention to detail in financial transactions.
- Ability to supervise and motivate a diverse team effectively.
- Experience in training development for staff at various skill levels.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Effective communication skills, both verbal and written, to interact with team members and guests.
Join our team and contribute to creating memorable dining experiences while leading a dedicated group of culinary professionals!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid training
License/Certification:
- Driver's License (Required)
- Bartender License (Required)
- Food Manager Certification (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Spring Grove, IL 60081 (Required)
Ability to Relocate:
- Spring Grove, IL 60081: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20