What are the responsibilities and job description for the Service Technician, Tysons Galleria position at Lucid Motors?
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.
As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.
Responsibilities:
- Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
- Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
- Follow correct repair order documentation procedures, i.e. The Three C's
- Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
- Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
- Ability to demonstrate and teach learned technical skills/knowledge with others
- Demonstrate attention to detail and passion for creating positive client experiences
- Ability to work remotely and support mobile service team as needed
- Other duties as assigned
Qualifications:
- 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
- Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
- Customer facing experience exhibiting excellent written and verbal communication skills
- Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
- EPA 609 Certification
- Willingness to complete Lucid provided CPR training post hire
- Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
Preferred Qualifications:
- ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
- Experience in luxury automobile repair environments.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $31 - $43