What are the responsibilities and job description for the Customer Relations Representative (AT&T) position at Lucent Bridge?
We're looking for enthusiastic, people-focused individuals to join our team as a Customer Relations Representative supporting one of the nation's leading telecommunications providers, AT&T. This is an excellent opportunity for recent graduates, career changers, or anyone looking to develop valuable experience in customer relations, communication, and professional growth.
As a Customer Relations Representative, you'll serve as a key point of contact for customers by providing information about AT&T's products and services, answering questions, and helping customers find solutions that best fit their needs. You'll receive hands-on training, ongoing mentorship, and the opportunity to grow your career in a supportive team environment. If you enjoy working with people, building relationships, and creating positive customer experiences, we'd love to hear from you.
Customer Relations Representative Responsibilities
- Represent AT&T with professionalism and integrity
- Build and maintain positive relationships with new and existing customers
- Assist customers by answering questions and providing product and service information
- Understand customer needs and recommend solutions that best fit their goals
- Ensure every customer interaction is positive, professional, and informative
- Maintain accurate customer records and documentation
- Collaborate with team members to achieve daily and weekly objectives
Customer Relations Representative Qualifications
- Strong communication and interpersonal skills
- Friendly, professional, and customer-focused attitude
- Ability to build rapport with a variety of people
- Strong organizational and problem-solving skills
- Willingness to learn and grow in a team environment
- High school diploma or equivalent
Pay: $55,000.00 - $61,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
Salary : $55,000 - $61,000