LOSS PREVENTION ASSOCIATE

Loss Prevention Associate Job Description 

Lucchese Bootmaker has been hand making Cowboy Boots in Texas for more than 140 years. Lucchese focuses on getting the perfect boot fitting on every customer’s foot by offering the most unique in-store experience. In addition to Cowboy Boots, Lucchese sells private label and other brand products from America's most-trusted manufacturers. Learn more about Lucchese Bootmaker at www.lucchese.com. 

General Summary: 

As a Loss Prevention Associate, you will play a critical role in safeguarding our facility from theft, vandalism, and other potential threats. Your primary responsibilities will include conducting foot patrols, opening and closing the site, monitoring live camera footage, and managing day-to-day loss prevention operations. 

Customer Experience & Business Performance Focus: 
The role of a Loss Prevention Associate indirectly focuses on enhancing customer experience by ensuring the safety and security of the manufacturing and distribution site, providing peace of mind to customers and visitors, and contributing to operational efficiency. Moreover, it directly contributes to business performance by reducing costs associated with shrinkage and losses, thus optimizing resource allocation, and promoting a more efficient and reliable operation, which ultimately benefits the company's bottom line. 

Leadership Focus/Steward of the Brand: 

The Loss Prevention Associate serves as a leader in promoting a security-focused culture and upholding the organization's brand reputation. They collaborate with the team, offer guidance during security incidents, and maintain composure in critical situations. As a steward of the brand, they protect assets, products, and the company's image by adhering to ethical and legal standards, consistently emphasizing safety, and embodying the organization's values. 

Operational Excellence Focus: 

As a Loss Prevention Associate, The Operational Excellence Focus for this position centers on improving efficiency and effectiveness in loss prevention processes. It involves data analysis, resource management, training, compliance, and continuous improvement to streamline security operations and protect assets while ensuring a safe environment. Collaboration with other departments and preparedness for emergencies are also key components of this focus. 

Responsibilities: 

1.  Foot Patrol:   

    -Conduct regular foot patrols of the manufacturing and distribution site to deter theft and unauthorized access. 

   - Identify and address any security vulnerabilities or safety hazards. 

2. Site Opening and Closing: 

   - Ensure the secure opening and closing of the facility at designated times. 

   - Verify that all entry and exit points are properly secured. 

3. Camera Surveillance: 

   - Monitor live camera footage to observe all site activity. 

   - Respond promptly to any suspicious behavior or security breaches. 

   - Collaborate with law enforcement as needed. 

4. Access Control: 

   - Enforce access control procedures, including verifying the identity of employees, visitors, and vendors. 

   - Maintain a record of individuals entering and exiting the facility. 

5. Incident Reporting: 

   - Document all security incidents, accidents, and safety violations. 

   - Prepare detailed reports for management and law enforcement, if necessary. 

6. Team Collaboration: 

   - Work closely with other members of the loss prevention team to ensure a coordinated approach to security. 

   - Collaborate with management and HR on employee-related security matters. 

7.  Training and Awareness: 

   - Assist in training employees on security protocols and best practices. 

   - Promote a culture of security awareness throughout the organization. 

Qualifications: 

- High school diploma or equivalent; additional security-related training or certifications are a plus. 

- Proven experience in loss prevention, security, or a related field. 

- Strong observational and problem-solving skills. 

- Ability to work independently and make sound decisions under pressure. 

- Excellent communication and interpersonal skills. 

- Knowledge of security systems and surveillance equipment. 

- Familiarity with local laws and regulations related to security and loss prevention. 

- Physical fitness to perform regular foot patrols and respond to security incidents.