What are the responsibilities and job description for the Head of Engineering position at LTV.ai?
At LTV.ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale.
Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.
Why join us?
We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry. As an early team member, you’ll play a key role in shaping both our product and the future of e-commerce, with the opportunity to grow alongside us.
Recent wins
Not looking but know someone who would make a great fit? Refer them!
Compensation Range: $150K - $230K
Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.
Why join us?
We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry. As an early team member, you’ll play a key role in shaping both our product and the future of e-commerce, with the opportunity to grow alongside us.
Recent wins
- Developed a segmentation engine that leverages e-commerce platform data to personalize interactions in a compliant manner, at scale (40M consumers and growing 10% MoM)
- Built out a data pipeline capable of handling millions of events daily
- Enabled the use of multiple LLMs for a single interaction, optimized for the best performance while reducing costs
- Onboarded some of the largest e-commerce brands across the industry (e.g. Backcountry, J. Jill, Fabletics, Sur La Table) turning them into massive believers in both our product and our vision
- Refining our AI infrastructure to enable deeper segmentation, optimize customer-level memory, and integrate advanced agentic workflows for greater adaptability and efficiency
- Enhancing our AI conversation engine to deliver self-optimizing interactions that gather actionable feedback
- Expanding self-service capabilities to provide brands across the industry seamless access to the LTV.ai platform
- Expanding our image creation capabilities to provide our brands with a wider medium of emails to send, thus offsetting end brand costs and increasing product adoption.
- Serve as a hands-on engineering leader, dedicating ~80% of your time to IC-level contributions (coding, reviewing, debugging)
- Architect and maintain scalable, reliable backend infrastructure capable of supporting rapid growth and real-time AI-powered communications
- Lead and mentor a growing team of engineers, fostering a culture of technical excellence and high ownership
- Drive architectural decisions and technical roadmap in partnership with the founding team
- Design and implement core infrastructure that supports AI-native applications, including multi-agent workflows, model routing, and real-time feedback loops
- Collaborate cross-functionally with product, design, and data to prioritize and deliver high-impact features
- Balance speed with technical rigor in a fast-paced, high-growth environment
- 8 years of backend engineering experience with deep architectural ownership
- Proven track record of building and scaling backend systems, preferably in fast-growing SaaS, messaging, or e-commerce environments
- Comfortable working in TypeScript (NestJS) and AWS-based infrastructure
- AI-first mindset - you instinctively reach for AI-native solutions when designing systems, products, and workflows
- Deep experience with or interest in LLMOps, AI application infrastructure, and emerging tools that accelerate AI product development
- Excitement about using AI coding tools to boost velocity (e.g. Cursor, Copilot)
- Experience leading or mentoring small, high-performing engineering teams
- Pragmatic and adaptable - someone who thrives wearing many hats
- Frontend: React (TypeScript)
- Backend: NestJS (TypeScript)
- Infrastructure: AWS managed with Terraform
- Databases: PostgreSQL & ClickHouse
- Competitive compensation, equity, and a commitment to your personal and professional growth.
Not looking but know someone who would make a great fit? Refer them!
Compensation Range: $150K - $230K
Salary : $150,000 - $230,000