Specialist - System Management

Role description

Job Title: Production support specialist

Location: Charlotte, NC (Hybrid)

Job Description:

• Production support specialist with skills Oracle PLSQL Pyton Perl Scripting Informatica Dynatrace SplunkAutosys


• We are looking for a Production Support Specialist with strong experience supporting enterprise applications in 24x7 production environments


• The ideal candidate will have handson expertise in Oracle PLSQL scripting PythonPerl Informatica and observability tools such as Dynatrace and Splunk along with experience in job scheduling using AutoSys

Key Responsibilities

• Provide L2, L3 production support for businesscritical applications


• Monitor and troubleshoot application performance using Dynatrace and Splunk


• Perform incident triage root cause analysis and problem resolution


• Work with Oracle PLSQL for data validation analysis and issue fixing


• Develop and maintain Python and Perl scripts for automation and troubleshooting


• Support and monitor Informatica ETL jobs and data pipelines


• Manage and troubleshoot batch workflows using AutoSys


• Follow ITIL processes for Incident Problem and Change Management


• Collaborate with development data and infrastructure teams


• Maintain runbooks SOPs and operational documentation

Required Skills

• Production Support L2L3


• Oracle PLSQL


• Python Perl scripting


• Informatica


• Dynatrace Splunk


• AutoSys job scheduling


• Strong troubleshooting and analytical skills

Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision


• Short Term and Long-Term Disability Coverage


• 401(k) Plan with Company match


• Life Insurance


• Vacation Time, Sick Leave, Paid Holidays


• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of
this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our
employment decisions are made without regard to race, color, creed, religion, sex (including
pregnancy, childbirth or related medical conditions), gender identity or expression, national origin,
ancestry, age, family-care status, veteran status, marital status, civil union status, domestic
partnership status, military service, handicap or disability or history of handicap or disability, genetic
information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation
or preference, or any other characteristic protected by applicable federal, state, or local law, except
where such considerations are bona fide occupational qualifications permitted by law.