What are the responsibilities and job description for the Language Training Program Manager position at LTC Language Solutions?
LTC Language Solutions is looking for a Language Training Program Manager who is passionate about language education; who appreciates a fast-paced environment; who is a strong leader; who is an advocate for providing quality service; and who is skilled in the art and science of project management. You’ll be part of a team of vibrant language training Program Managers in a fast-paced, remote environment. And the best part – you’ll get the opportunity to do work that impacts lives for the better!
Here is what you get to do:
- Manage all aspects of language training programs, including client intake, program setup, instructor selection, curriculum planning, scheduling, and ongoing coordination.
- Serve as the primary point of contact for clients, instructors, and learners, providing regular communication, progress updates, and issue resolution.
- Monitor program quality and performance through instructor support, student engagement, reporting, and continuous program evaluation.
- Recruit, interview, onboard, and support instructors and subcontractors for language training programs.
- Review and approve program records, attendance, and reporting to ensure accurate billing and instructor compensation.
- Teach language training classes as needed using established instructional methods and best practices.
- Leverage technology and AI tools to improve processes, efficiency, and program outcomes.
- Contribute to departmental initiatives, including process improvement, staff training, instructor development, and training workshops.
Skills we love:
- Strong organizational, communication, and relationship-building skills.
- Proficiency with technology and a willingness to adopt new tools and systems.
- Ability to manage multiple projects and stakeholders simultaneously.
- Developing instructors through training and mentorship
- Self-starting and detail-oriented
Desired Experiences
- Bachelor’s degree in linguistics, language, education, or a related field.
- Demonstrated experience teaching, training, or facilitating learning, preferably in ESL or language education.
- Experience coordinating educational programs or project management.