What are the responsibilities and job description for the Carrier Capacity Representative – Freight Brokerage position at LTB Logistics?
Carrier Capacity Representative – Freight Brokerage
Company: LTB Logistics
Location: Little Rock, Arkansas
Job Type: Full-Time, On-Site
Pay: $40,000–$45,000 per year base salary commission
Job Description
LTB Logistics is looking for a motivated, dependable, and competitive Carrier Capacity Representative to join our growing team in Little Rock, Arkansas.
This position is focused on sourcing reliable carriers, negotiating competitive freight rates, building strong carrier relationships, and ensuring our customers' freight is covered on time.
We are looking for someone who is comfortable making outbound calls, can think quickly, stays organized, and understands the importance of balancing service with profitability.
This is not a position where you sit back and wait for trucks to call you. We need someone who takes initiative, stays persistent, and is willing to put in the work to get loads covered.
About LTB Logistics
LTB Logistics is a growing third-party logistics (3PL) company headquartered in Little Rock, Arkansas. We coordinate freight transportation nationwide and pride ourselves on building dependable relationships with our customers and carrier partners.
Our environment is fast-paced, team-oriented, and focused on accountability. We value people who communicate clearly, take ownership of their responsibilities, and follow through on commitments.
Key Responsibilities
- Source and secure qualified carriers for available freight through outbound calls, existing carrier relationships, internal databases, and load boards.
- Negotiate competitive carrier rates while maintaining company profitability.
- Build and maintain strong relationships with dependable carriers.
- Develop core carriers for repeat lanes and consistent freight opportunities.
- Verify carrier operating authority, insurance, safety history, and equipment requirements.
- Confirm truck availability, pickup and delivery requirements, and carrier commitments.
- Work closely with Account Management and Operations to ensure loads are covered accurately and on time.
- Respond quickly to last-minute coverage needs, carrier cancellations, and changing shipment requirements.
- Maintain accurate carrier information, negotiated rates, and load details in our transportation management system.
- Meet established expectations for outbound call activity, load coverage, carrier development, and profitability.
- Participate in scheduled after-hours on-call and rotating weekend coverage to support business needs.
What We're Looking For
The right candidate will:
- Be confident and comfortable making a high volume of outbound calls.
- Have strong communication and negotiation skills.
- Be persistent and willing to keep working until the job is done.
- Be able to multitask and prioritize in a fast-paced environment.
- Have strong problem-solving skills and the ability to think independently.
- Understand the importance of balancing competitive pricing with reliable service.
- Be detail-oriented and organized.
- Take accountability for their work and results.
- Be receptive to coaching and willing to learn.
- Work well with others while managing their own responsibilities.
We want someone who understands that finding the cheapest truck doesn't always mean finding the right truck.
Minimum Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills.
- Comfortable making outbound calls and negotiating over the phone.
- Basic computer skills and ability to learn new systems.
- Ability to manage multiple priorities and work under pressure.
- Strong organizational skills and dependable follow-through.
- Ability to work full-time, on-site in Little Rock, Arkansas.
- Availability to participate in scheduled after-hours on-call coverage and rotating weekend shifts.
Preferred Qualifications
- Previous experience in freight brokerage, carrier sales, dispatch, transportation, or logistics.
- Experience negotiating freight rates with motor carriers.
- Familiarity with DAT, Truckstop, or other freight load boards.
- Experience working with a transportation management system (TMS).
- Knowledge of dry van, refrigerated, flatbed, or other truckload equipment.
- Understanding of carrier compliance and qualification requirements.
- Experience developing and maintaining carrier relationships.
Freight brokerage experience is preferred but not required. We are willing to train the right person who demonstrates strong communication skills, persistence, accountability, and the ability to learn quickly.
Work Schedule & Availability
- Full-time, on-site position in Little Rock, Arkansas.
- Regular weekday office schedule.
- Scheduled after-hours on-call rotation, including evenings and overnight availability.
- Rotating weekend coverage based on the team's established schedule.
- Ability to respond promptly and handle time-sensitive shipment issues during assigned coverage periods.
After-hours and weekend responsibilities are shared through a scheduled team rotation and are a required part of this position.
Compensation & Benefits
Base Salary: $40,000–$45,000 annually, depending on experience and qualifications.
Commission: Additional earning opportunities through a performance-based commission structure.
Benefits include:
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
We are looking for someone who is motivated by results and wants the opportunity to increase their earnings through their performance.
Interview Process
Qualified applicants may be asked to complete:
- An initial phone interview.
- A role-specific discussion or scenario to evaluate negotiation and problem-solving skills.
- An in-person interview.
- Employment history and reference verification.
How to Apply
Please submit your résumé through Indeed.
If you enjoy negotiating, building relationships, solving problems, and working in an environment where your efforts directly impact results, we encourage you to apply.
LTB Logistics is an equal opportunity employer. Employment decisions are based on qualifications, performance, business needs, and the ability to meet the requirements of the position.
Work Location: In person – Little Rock, Arkansas
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000 - $45,000