Demo

Director of Employee Experience and Engagement

LSSI
Des Plaines, IL Full Time
POSTED ON 9/25/2025
AVAILABLE BEFORE 11/13/2025
Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.
LSSI is hiring a full-time Director of Employee Experience and Engagement, Monday through Friday from 9:00am to 5:00pm. Responsible for designing, implementing and evaluating programs and initiatives that improve the experience across the entire employee lifecycle from selection, hiring, onboarding, development, and retention.

Benefits and Perks:
LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:
  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $80,000-$95,000/Annually.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!
Essential Functions:
  • Design, implement and evaluate programs and initiatives that improve the experience across the entire lifecycle.
  • Conduct interviews, focus groups, surveys, and other methods to collect employee feedback and analyze qualitative and quantitative data.
  • Develop and oversee initiatives to foster team member’s intellectual, physical, emotional, environmental, social, mental, financial and spiritual wellness.
  • Collaborate to deliver internal communication strategies that ensure every team member is equipped in a timely manner with information needed to be productive and make informed decisions.
  • Develop short and long-term plan to ensure sustainability and agility in the delivery of employee experience and engagement strategies.
  • Partner to lead team of Experience and Engagement Specialists and/or Experience and Engagement Committee to ensure that LSSI mission, values and strategic objectives are realized.
  • Manage budget and expenditures to ensure responsible fiscal management
  • Provide direct supervision, training, support, review, and evaluation for assigned staff.
  • Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.
Position Qualifications:
  • Minimum of five (5) years of experience in Human Resources or Operations Management with high school diploma (or equivalent) or a minimum of three (3) years of experience in Human Resources or Operations Management with bachelor’s degree required.
  • Bachelor’s degree in Human Resources or Operations Management preferred.
  • Senior Professional in Human Resources or SHRM Senior Certified Professional Certification preferred.
  • Experience designing, implementing and evaluating programs and initiatives that improve the experience across the entire employee lifecycle required.
  • Experience collecting, analyzing, and reporting on qualitative and quantitative data required.
  • Experience managing resources effectively, including budgeting, forecasting, analyzing financial data, and making informed decisions required.
  • Experience navigating and guiding organizations through periods of transformation, minimizing disruption and maximizing success preferred.
  • Demonstrated ability to motivate and empower employees, fostering a positive and productive work environment preferred.
  • Managerial/supervisory experience preferred.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing required.
  • Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Background check clearance required.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.

Salary : $80,000 - $95,000

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