Non-Production Billing Manager

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

Financial Governance & Leadership

Serve as the site owner for non-production billing governance, standards, and controls. Drive billing discipline, accountability, and standard ways of working across project management, procurement, and site leadership teams. Act as authority for service line billing processes, ensuring alignment with finance policies and global processes. Influence cross-functional teams without direct authority through leadership, data, and governance structure. Identify, escalate, and mitigate risks related to revenue leakage, delayed billing, and financial non-compliance.

Billing Operations & Revenue Execution

Own end-to-end non-production billing processes including Salesforce integration with JDE setup, execution, and invoicing. Execute processes to enter all newly awarded quotes into JDE, creating unique lines for each awarded service. Manage and track all open service frameworks to understand current status, readiness for invoicing, and timeline to closure. Actively manage all non-production billing due dates in JDE to ensure timely revenue capture and collection. Facilitate timely production billing within three (3) days of completion to ensure disciplined cycle billing.

Forecasting, Analytics & Financial Intelligence

Manage commercial billing forecasts and partner with site leadership on projected non- production revenues. Develop forecasting models, reporting tools, and dashboards to provide management visibility and financial transparency. Analyze billing trends, backlog, delays, cycle times, and revenue leakage patterns. Translate financial and operational data into actionable insights for site leadership and finance leadership. Support forecasting accuracy improvements through data governance and analytics. Develop KPI frameworks and performance metrics for non-production billing activities.

Cross-Functional Integration

Lead cross-functional alignment with site leadership, project management, finance, procurement, and operational teams. Reconcile third-party invoices with site teams and ensure accurate JDE entry and client billing. Establish and deliver training on standardized non-production billing processes and governance. Coordinate CB and CS number setup for new clients and services.

Compliance & Operational Requirements

Knowledge of and adherence to all PCI, cGMP, and cGCP policies, procedures, and regulations. Attendance to work is an essential function of this position. This position may require overtime and/or weekend work. Performs additional duties as assigned by Manager/Supervisor.

Professional Competencies & Profile

• Strong foundation in accounting principles, financial controls, and revenue processes
• Financial acumen with strong analytical and trend-analysis capability
• Project Accounting background desired
• Ability to interpret data and communicate financial insights to non-finance stakeholders
• Leadership presence with the ability to influence without direct authority
• Strong business acumen with operational understanding
• Governance-oriented mindset with focus on controls, discipline, and standardization
  
  

Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field
• Experience in finance operations, billing operations, or financial governance
• ERP experience (JDE preferred or equivalent)
• Experience working cross-functionally with Finance, Project Management, and Operations
• Demonstrated leadership in process governance
  
  

Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be physically capable to perform the duties listed below with or without reasonable accommodations which may be made to enable individuals with disabilities to perform the essential functions

• Stationary Position: From 1/2 to 3/4 of the day.
• Move, Traverse: From 1/2 to 3/4 of the day.
• Operate, activate, use, prepare, inspect, or place: Up to 1/4 of the day.
• Install, place, adjust, apply, measure, use, or signal: None.
• Ascend/Descend or Work Atop: None.
• Position self (to) or Move (about or to): None.
• Communicate or exchange information: From 1/2 to 3/4 of the day.
• Detect, distinguish, or determine: Up to 1/4 of the day.
  
  

On an average day, the individual can expect to move and/or transport up to 25 pounds

less than 1/4 of the day.

This position may have the following special vision requirements.

• Close Vision ☐ Distance Vision ☐ Color Vision ☐ Peripheral Vision ☐ Depth Perception
• Ability to focus ☐ No Special Vision Requirements
  
  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following are some environmental conditions that one may be exposed to on a daily basis and for various lengths of time.

• Work is primarily performed at a desk and/or in an office environment. for 3/4 of the day and up.
  
  

The noise level in the work environment is typically, moderate.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• Bachelor's Degree in a related field and/or 3-5 years related experience and/or training.
• College Level Mathematical Skills
• Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
  
  

Preferred

• Ability to demonstrate attention to detail.
• Ability to display excellent time management skills.
• Ability to work independently and/or as part of a team.
• Ability to identify and resolve problems in a timely manner.
  
  

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.