Safety Program Manager

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

At LSG Sky Chefs, safety isn’t just a priority — it’s the foundation of everything we do. We’re looking for a proactive and people-focused Safety Program Manager to champion a “Safety First” culture across our Customer Service Center (CSC) operations. In this role, you’ll partner closely with airline customers and internal teams to develop a world-class ramp working environment where safety, service excellence, and client centricity go hand-in-hand. You’ll design and implement programs that promote safety ownership, provide impactful training, and ensure compliance with regulatory standards.

If you’re passionate about employee well-being, operational excellence, and driving continuous improvement through safety, we want to meet you.

Main Accountabilities

• Foster a “safety first” culture where strict adherence to ramp and employee safety processes are perceived as non-negotiable and the only way to perform our work.
• Develop and implement training programs that instil a “safety first” culture and provide our team with the knowledge required to follow our SOP’s.
• Design and implement safety programs that promote employee ownership of Safety, create awareness of the how and why of safety, and recognize safe behaviour.
• Partners with CSC Leadership regarding employee safety issues involving but not limited to Occupational Safety and Health Administration (OSHA), Federal Aviation Agency (FAA), Environmental Protection Agency (EPA), Department of Transportation (DOT); and applicable state agencies.
• Conduct monthly safety meetings
• Coordinate and ensure that all accidents are investigated and corrective/preventive action is implemented and sustained.
• Partners with CSC leadership to ensure audit readiness
• Oversee Workers Compensation processes at the CSC to effectively manage claims
• Ensure compliance of CSC security procedures and airport authority badging requirements

Leadership

• Ensure that the area of responsibility is properly organized, staffed and directed.
• Guide, motivate and develop the subordinate employees within the Human Resources Policy.
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team.
• Make the company’s values and management principles live in the department(s).
• Participate and support Company sponsored initiatives such as GQS, HACCP, Lean Manufacturing, Employee Safety and CBase.
  

Knowledge, Skills and Experience

• Bachelors Degree in Safety Engineering or in related field preferred.
• In addition, three to five years of directly related experience in operations and safety required.
• Proven analytical and leadership skills.
• Strong interpersonal and communication skills.
• Ability to develop and lead others to obtain desired results & achieve budget.
• Understanding and applicability of governmental regulations such as OSHA, FDA, USDA and EPA regulations, as well as applicable state agencies.
• Excellent verbal, written, and organizational skills required combined with an aptitude for multi-tasking.
• Good knowledge of Microsoft Office and Windows-based computer application.