What are the responsibilities and job description for the Service Manager - New (Alden/Adair) position at LSA Management?
Why Join LSA Management?
At LSA Management, we're more than property managers-we're community builders. As the property management arm of Laurel Street, we specialize in affordable housing, mixed-income communities, and workforce housing across the Southeast. With 4,000 units under management and an ambitious goal to reach 10,000 by 2030, we're growing fast-and we want passionate professionals to grow with us.
What Makes LSA a Great Place to Work
- Mission-driveninnovative property management company with big growth ahead
- Collaborative leadership and a culture that values your voice
- Real impact in the communities we serve
- Dynamic work environment-perfect for problem-solvers and go-getters
About the Role: Service Manager
As a Service Manager, you'll join the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance. This role is perfect for a hands-on person who thrives in a fast-paced environment and takes pride in delivering exceptional service.
Key Responsibilities
Maintenance Leadership
- Ensure timely and accurate completion of service requests
- Assist in the make-ready process for vacant units, including inspections, scheduling vendors, and quality checks
- Maintain inventory control and ensure proper use of tools, equipment, and supplies
Preventive MaintenanceSafety
- Complete preventive maintenance service requirements
- Ensure compliance with OSHA standards, company safety policies, and risk management procedures
- Maintain property inspections to identify and resolve safety concerns to the Service Manager
GroundsCommon Areas
- Maintain cleanliness and curb appeal of grounds, amenities, and common areas
- Perform general upkeep tasks such as pressure washing, painting, and trash removal
What We're Looking For
- Experience in property maintenance or similar role
- Technical skills in HVAC, plumbing, electrical, and appliance repair
- EPA certifications (Type III or Universal)CPO required
- Valid driver's license and reliable transportation
- Ability to work flexible hours, including evenings, weekends, and on-call rotations
- Physical ability to lift up to 50 lbs with assistance and work in all weather conditions
Benefits
- 401(k) with company match
- Health, dental, and vision insurance
- Flexible spending accounts
- Life insurance
- Paid time off
Schedule: Full-time; flexible hours with on-call responsibilities
About LSA Management
LSA Management is redefining property management careers. As the division of Laurel Street, we focus on creating vibrant, inclusive communities through affordable and mixed-income housing. We're on track to triple our portfolio by 2030-and we want you to be part of that journey.
Ready to make a difference? Apply today and join a team that's transforming communities and lives.