What are the responsibilities and job description for the Customer Experience Manager position at LS Solutions?
Role Overview: The position involves leading store operations to deliver exceptional customer service, training staff on the B.E.S.T. experience, and ensuring store standards are met or exceeded.
Key Responsibilities: Manage front-end functions, maintain store cleanliness, perform opening and closing duties, and supervise merchandise display and equipment.
Collaborate with the store manager to recruit, train, coach, and develop team members.
Oversee store maintenance and respond to corporate communications.
Perform store manager duties in the absence of the manager and support merchandising and recovery efforts.
Qualifications & Skills: High school diploma or equivalent; college experience preferred.
Minimum 2 Years Management Experience.
Excellent communication, multi-tasking, and creative thinking skills.
Ability to work under pressure and adapt to a flexible schedule, including day, evening, weekend, and overnight shifts.
Physical ability to operate equipment, move merchandise, and perform store tasks.
Essential Functions: Operate cash register, move merchandise weighing up to 25 lbs, ascend ladders, and communicate effectively with customers and team members.
Maintain a stationary position for most of the work time and adhere to safety and procedural guidelines.
Must be at least 18 years old and compliant with applicable laws.
Key Responsibilities: Manage front-end functions, maintain store cleanliness, perform opening and closing duties, and supervise merchandise display and equipment.
Collaborate with the store manager to recruit, train, coach, and develop team members.
Oversee store maintenance and respond to corporate communications.
Perform store manager duties in the absence of the manager and support merchandising and recovery efforts.
Qualifications & Skills: High school diploma or equivalent; college experience preferred.
Minimum 2 Years Management Experience.
Excellent communication, multi-tasking, and creative thinking skills.
Ability to work under pressure and adapt to a flexible schedule, including day, evening, weekend, and overnight shifts.
Physical ability to operate equipment, move merchandise, and perform store tasks.
Essential Functions: Operate cash register, move merchandise weighing up to 25 lbs, ascend ladders, and communicate effectively with customers and team members.
Maintain a stationary position for most of the work time and adhere to safety and procedural guidelines.
Must be at least 18 years old and compliant with applicable laws.