What are the responsibilities and job description for the Shift Lead position at LPH Ventures dba Jimmy John's?
This job contributes to Jimmy John's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with Jimmy John's policies and procedures.
Responsibilities include but are not limited to:
Directing employees to complete tasks and to various work stations
Executing store systems and procedures during shifts
Follows all operational procedures, including those for cash handling
Maintains a calm exterior presence during periods of high volume and sets the pace for the team
Delivers Outstanding customer service to all customers by acting with a customer first attitude
Assist with new employee training
This Jimmy John's is independently owned and operated under a franchise agreement with LPH Ventures, franchisor of the Jimmy John’s system.
Ability to direct the work of others
Ability to work in a team
Strong interpersonal skills
At least 18 years of age