What are the responsibilities and job description for the Operations Manager position at LPGasJobs?
Operations Manager - Rehoboth, MA
This is a multi-faceted leadership role requiring a strong background in Profit & Loss management, Safety and DOT compliance, personnel management, employee training and development, operations, sales, and customer service.
The ideal candidate will take full ownership of location performance, ensuring operational excellence, customer satisfaction, and achievement of financial goals.
This role also plays a key part in growing the business, requiring comfort and confidence in developing new customer relationships and driving sales.
Key Responsibilities
• Lead and manage all aspects of the location, with full accountability for growth, EBITDA, safety, and overall financial performance.
• Drive business growth by identifying opportunities, building relationships, and actively developing new business through sales efforts.
• Drive a culture focused on safety, teamwork, continuous learning, growth, and engagement.
• Ensure high levels of customer satisfaction by proactively addressing customer needs, concerns, and feedback in a timely and professional manner.
• Oversee daily operations, including service and delivery functions, ensuring work is completed safely, efficiently, and to quality standards.
Salary : $120,000 - $140,000