What are the responsibilities and job description for the PIP Claims Adjuster position at LOYALTY MGA LLC?
As an Adjuster, you’ll work closely with customers, attorneys, medical providers, other insurance carriers, and vendors in resolving coverage, and liability from start to finish. You’ll plan and schedule work needed to process claims, interview claimants and witnesses, investigate claims, negotiate to reach a fair and equitable settlement of the PIP exposure, and identify situations where claims may require special investigation.
- Investigate, evaluate, and settle insurance claims (e.g., establish coverage and qualification for injured parties; negotiate claims with providers to reach a fair and equitable settlement of the PIP exposure).
- Maintain a well-organized and accurate diary to ensure timeliness in handling claims as well as detailed, accurate, and timely records.
- Write clear and accurate responses in response to demands, requests, or questions.
- Maintain strong relationships with customers while resolving auto injury claims efficiently.
- Display courtesy, accuracy, and uniformity when interacting with others (on the phone, in person).
- Be familiar with tools such as ISO, TLO, & other public sites such as buycrash.com, MDCC, BCC, FDHSMV, and Google Maps.
- Continuously develop knowledge and expertise (e.g., keep current on job-relevant laws, regulations, trends, and emerging issues).
- Conduct activities in compliance with applicable Federal & State laws, and company regulations and guidelines.
- Participate in employer-provided training covering company policies, claims handling techniques, and industry regulations.
- Other duties as assigned.
- Hold a valid all lines 6-20 license
- Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
- Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
- High school diploma or equivalent; bachelor's degree in business, or related field preferred.
- Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
- Strong organizational and time management skills to handle multiple tasks efficiently.
- Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
- Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.
📍 ABOUT US
We are a fast-growing bilingual insurance organization supporting clients throughout Florida. Our claims team helps families and businesses navigate unexpected events with confidence by providing accurate assessments, timely communication, and solutions tailored to each situation.
We take pride in offering a claims experience that is supportive, efficient, and built around real customer needs. We are not your average insurance agency. We invest in our people, recognize performance, and provide clear opportunities for career growth.
If you are bilingual, detail oriented, and motivated to build a rewarding career in claims adjusting, you have found the right team.
🌟 WHY JOIN US
We know talented bilingual professionals have options. Here is what makes us different:
• ✓ Real base pay — Competitive salary based on your experience and license
• ✓ Medical Insurance — Comprehensive health coverage for you
• ✓ Dental & Vision — Full dental and vision plans included
• ✓ Supplemental Plans — Voluntary supplemental options available
• ✓ Basic Life Insurance — Company-paid life insurance policy
• ✓ 401(k) with Match — We invest in your retirement savings too
• ✓ Paid Time Off — 2.5 weeks of PTO to start, growing with tenure
• ✓ Sick Time — Dedicated sick time, separate from your PTO
• ✓ Performance Bonus — Structured plan tied directly to your results
• ✓ Employee Referral Program — Earn rewards for bringing great talent in
🤝 OUR CORE VALUES — “The harder we work, the luckier we are.”
• 🛡️ PROTECT — We ensure the safety of our communities with robust, comprehensive insurance options.
• 🤚 HELP — Our agents provide swift, personalized support to guide every client through their options.
• 📣 PROMOTE — We invest in our workforce with career paths and training for aspiring agents.
• 🤝 BUILD — Every client relationship is built on trust and transparency, tailored to individual needs.
• 📚 EDUCATE & GUIDE — We empower clients to make informed insurance decisions with clarity.
• 📱 PROVIDE — Affordable, innovative insurance solutions made accessible through tools like our app.
💪 READY TO MAKE YOUR MOVE?
We are building a team of motivated bilingual professionals who want their effort to show in their paycheck.
Apply today. Interviews scheduled promptly. Bring your license, your drive, and your ambition.
Salary : $45,000 - $65,000