Psychological/Mental Health Technician

Responsibilities

• Assist with management and treatment of outpatient behavioral health activities under supervision of licensed mental health professionals.
• Conduct intakes and assist with care and treatment of psychiatric, drug, and alcohol patients.
• Counsel clients/patients with personal, behavioral, or psychological problems.
• Perform work independently, resolving non-recurring problems using judgment to select appropriate guidelines.
• Observe patients to detect behavior patterns and report observations to licensed behavioral health staff.
• Lead prescribed individual or group therapy sessions under guidance from licensed mental health professionals.
• Complete initial intake interviews and required forms for new patients on behalf of licensed mental health providers.
• Conduct intake interviews under supervision.
• Administer psychological and psychophysiological tests, compiling data and preparing reports.
• Maintain a computerized database to compile monthly training statistics.
• Prepare daily correspondence, meeting agendas, and clinical appointments.
• Collect and maintain monthly statistical data.
• Prepare and maintain attendance rosters and statistical data for Social Work/Behavioral Health services.
• Assist in developing program operating instructions and recommend corrective actions.
• Make comparison reviews to manage program operations within budget.
• Develop and implement appointment templates for clinical providers.
• Place physical maintenance work orders and manage supply stocks.
• Gather data for presentations, process improvement initiatives, and statistical tracking.
• Provide information via telephone and in-person responding to inquiries.
• Interface with the Command’s family support organizations.
• Maintain competency folders and coordinate attendance and agendas for Case Review Committees.
• Prepare open and closed case reports for outpatient medical records.
• Maintain a resource library for professional staff and customers.
• Provide services to families on healthy family life and parenting skills.

Qualifications

• Associate degree or commensurate level of training (e.g., military mental health technician) for a psychiatric technician or mental health program assistant.
• Training foundation in psychology and/or social work, conflict management, and crisis de-escalation.

Experience

• No less than 3 years’ experience as a psychiatric technician.

Licensure

• Maintain current certification in Basic Cardiac Life Support (BCLS) certified by the American Heart Association.
• Documentation of BCLS training provided to the COR and Credentialing Department.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.  

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.  

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at HRmgt@loyalsource.com.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at HRmgt@loyalsource.com. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.