What are the responsibilities and job description for the Bilingual Customer Service/Sales Agent position at Loya Insurance?
Essential Duties and Responsibilities
- Sales
- Provides professional, courteous service to internal and external customers
- Answers any questions regarding customer’s policy
- Accept payments and process transactions
- Identify any potential needs the customer may have regarding their policy
- Follow up with customers on quotes, renewals, and cancellations
- Involved with marketing initiatives for new business development on an as-needed basis
- Maintain a neat and clean work area and office
- FNOL’s (vehicle inspections)
- Taking vehicle pictures (squatting, bending, flexing required)
- Bank run deposits
- Position is full time
- Other duties as assigned
Qualifications/Requirements
- Computer literate desired from basic to intermediate skills
- Bilingual (English/Spanish) is required
- Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
- Must pass state licensing requirements
- Flexible schedule
- Reliable transportation
Education/Training/Experience
- High School Diploma
- Previous customer service experience is helpful
#SALES
Job Type: Full-time
Pay: $19.50 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
- High school or equivalent (Required)
Language:
- English and Spanish (Required)
Work Location: In person
Benefits:
Health Insurance, Vacation & Paid Time Off, Sick LeaveSalary : $20 - $24